6/10 Aceptable
Anna D.
4 ene. 2025
Le gustó: Limpieza, ubicación, veracidad del anuncio
No le gustó: Check-in y comunicación
Great location, nice home, lacking management
Great location - 5 stars. Home well equipped with everything we needed and in theory should also get 5 stars. BUT... property management and listing management was quite lacking. We didn't get check in info and it took several hours and intervention from VRBO for host to respond to us. Then we learned one of the showers did not work. Host was going to send somone to repair but never did. Also host sent very detailed instructions on handling the trash but didn't provide a trash bin. Again host was going to fix the issue but never did. We were there for a week so plenty of time for resolution or at least to let us know what was happening. We were forced to pile up garbage in the garage for a week and that's when we noticed garage door was operated manually and the latch was't locked so somone could have just walked in from the outside. We also realized the back patio door had a faulty latch which was very difficult to operate to begin with but the doorframe was misaligned and the latch never locked so for 3 days, our family slept in a house that was completely unlocked. Thankfully nothing happened but these were major concerns. The door lock from garage to house was installed on the side of garage so completely useless in this scenario. We secured the patio door frame with a piece of wood to prevent anyone from getting in from outside. Neighborhood seemed quiet except for a rooster next door that was quite vocal most hours of the day and some hours of night so earplugs came in
Anna D.
Se hospedó 7 noches en diciembre de 2024
