Classic, quiet home in West Menlo Park. 75 feet to Starbucks. Minutes from 280. Heart of Silicon Valley in Menlo Park close to STANFORD, PALO ALTO, Sand Hill road & VC/Tech community offices. 35 mins to SF, 10 min to Stanford, and 15 to Face.book.
Perfect for Executives or colleagues on business in Silicon Valley, or traveling families.
Spacious living room with HD Cable and Streaming, large, comfortable beds, full kitchen, and large back yard.
Wash and Fold laundry around the corner.
You will have access to the whole house (except the garage) and backyard. The house is fully stocked with linens, towels, and kitchenware and a starter kit or toilettries.
I have engaged a property management group, Air Concierge, to ensure your comfort and that your stay is met with courteous, professional, and prompt responses to any questions that might arise. Easy check-in/check-out process. Keypad and wifi info provided on prior to arrival.
Wonderful restaurants and shopping in Menlo Park and Palo Alto.
Great biking in the SF Bay Area, Uber, Lyft, etc. Close to 280.
The home includes a separate, private office used by the owner, fully closed off from the guest space. Her car may occasionally be parked on site, and she may stop by briefly. She will not enter your space during your stay.
Trash days are Tuesday morning so it would be helpful to take out the trash Monday night and bring it back in on Tuesday.
AIR CONCIERGE
Airbnb House Rules
YOUR AGREEMENT WITH US
Your reservation is a direct contract with Air Concierge, Inc., as manager for the homeowner. These House Rules are its terms, together with our Guest Terms page (site footer, `Terms and Conditions: Guest Terms`), which apply only where they do not conflict with these Rules. Where the booking platform`s own policies permit it to cancel a reservation or issue a refund, those policies control between you and that platform; otherwise these Rules decide what is owed, and we may pursue any unpaid balance. If you booked anywhere other than Airbnb, your reservation is also governed by the Air Concierge Rental Agreement you sign before check-in, which controls if it conflicts with these Rules. Stricter HOA, city or permit rules control where they apply.
IF SOMETHING ISN`T RIGHT — TELL US FIRST
This is a privately owned home, not a hotel. No staff are on site. It is cleaned and inspected before you arrive, and things change between a morning clean and an afternoon arrival.
Message us as soon as you notice anything. We use best efforts to respond in real time and to start work as fast as we can; some repairs need a part or a licensed trade and take longer.
If we fix it, or give you a reasonable workaround, within a reasonable time, no refund or credit is due.
If a problem makes the home unfit to occupy or removes a major part of its use, and we cannot fix or substitute it in a reasonable time, we credit the nights actually affected, offer comparable accommodation if available, or reschedule.
Please don`t leave without telling us. We can`t credit a problem we were never given a chance to solve.
WHAT WE DON`T REFUND FOR — examples, not a complete list
Insects, spiders, webs, rodents, wildlife and birds native to the area, and pest treatment. Wind, dust, sand, pollen, ash, smoke, haze or debris, including on decks, patios, furniture, pools and spas. Weather of any kind, and the travel conditions it causes - snow on the road, chain controls, delays, or a drive you would rather not make. If a government order closes the only access route so that you cannot reach or occupy the home, that is handled under force majeure below. Seasonal changes to views, foliage, water levels, snow, lake or beach conditions, or landscaping. A missed housekeeping detail found after arrival - a dish put back not fully clean, a missed spot, a stray hair. Ordinary wear, minor marks, dated furnishings, or decor differing from photos where the home is substantially as described. Noise, light or activity from neighbors, construction, road work, traffic, aircraft, agriculture or community events. Slow, intermittent or reduced internet, Wi-Fi, cable, streaming or cellular service. Speed and performance are not guaranteed and no home is guaranteed suitable for streaming, gaming or video calls. Interruption of any utility or service caused by the provider, including public safety power shutoffs. Amenity items - Wi-Fi, TV, BBQ, fireplace, game room, a small appliance. HOA, city, resort or utility restrictions and closures. Scheduled maintenance, landscaping, pool service or vendor visits. Illness, changed plans, work, flight delays or non-arrival.
None of the above is a force majeure event, however it is described. Force majeure applies only where an order or a physical impossibility prevents you from reaching or occupying the home - a mandatory evacuation order, a government order closing the home or the only access route to it, loss of safe access, or an uncurable loss of an essential utility - and the remedy is a credit for the nights occupancy was impossible. Bad driving conditions, a road that is slow or requires chains, and a decision not to travel are not force majeure.
WHAT TO EXPECT — LOCAL AND SEASONAL CONDITIONS
We disclose all of the following for every home we manage, whether or not any of it happens during your stay, so that none of it comes as a surprise.
Neighborhood. These are privately owned homes in real neighborhoods, not resorts. You may encounter dogs barking, roosters and other animals, landscaping crews and leaf blowers, pool and spa service, trash and recycling collection, construction and remodeling, road work, traffic, delivery vehicles, aircraft, sirens, church and school bells, street parking pressure, neighbors` gatherings, and community events. Some homes sit near beaches, ski areas, golf courses, marinas, agricultural land, flight paths or main roads, each with its own noise, light, traffic and seasonal activity.
Insects and wildlife. Every region has them and they are seasonal. Depending on the home and the time of year you may see spiders and webs, ants, bees and wasps, moths, flies, mosquitoes, scorpions, lizards, geckos, rodents, raccoons, coyotes, deer, birds nesting in eaves, and marine or lake life. Homes near water, forest, desert or open land see more of it. We treat and monitor on a schedule and we will respond if something is out of the ordinary, but their presence is normal and expected.
Air, wind and dust. Desert and mountain homes get wind, blowing sand and dust, and it settles on decks, patios, outdoor furniture, windows, pools and spas between cleanings. Spring brings pollen. Late summer and fall bring wildfire smoke and haze across much of the West, and air quality can change day to day.
Weather and season. Snow, ice, chain controls, rain, heat waves, cold snaps, marine layer and fog, king tides, monsoon storms and seasonal closures all occur in the markets we serve. Views, water levels, snow cover, foliage and beach conditions change with the season and will not always match photographs taken at another time of year.
Utilities and service. Power, water, internet and cellular service are supplied by third parties and can be interrupted, including planned outages and public safety power shutoffs during fire weather.
None of the above is within our control, none of it is a defect in the home, and none of it is grounds for a refund, credit or cancellation. If something is genuinely out of the ordinary, tell us and we will do what we reasonably can.
POOLS AND SPAS — what is and isn`t a problem
Heating is not always included. Where pool or spa heating is an optional charge, an unheated pool is not a defect and is not a credit - it is an option that was not purchased. The listing states whether heating is included, optional, or unavailable.
If you believe the pump, filter, heater or cover is not working, tell us and we will send a technician to assess it. What happens next depends on what the technician finds.
What is not a credit: water that is cooler than you hoped while the heating equipment is running, because wind, air temperature, pool size and elevation all affect how warm the water gets and how long it takes; leaves, pollen, insects or debris arriving between scheduled service visits; a pool or spa closed for the season or drained for repair where the listing says so; heating that was not purchased; and the presence of a safety cover, fence, gate or alarm required by law.
If the water is unsafe or unsanitary, tell us right away and we will treat it as urgent.
WHY THESE RULES EXIST — please read this part
Rules like these can read as harsh, so we want to be plain about who they are for. They are not aimed at the family who books a house near relatives and wants grandparents over for an afternoon, friends stopping by for dinner, or one more cousin joining midway through the week. Send us a message and we will almost always say yes, in writing, at no charge. That is the entire point of asking.
What these rules exist for is the all-night party. That is the one thing that damages a home, exhausts the neighbors, brings police and citations, and puts the permit at risk - and when a permit is lost the home comes off the market for everyone who would have stayed here. Homes like this are rentable at all only because the neighborhoods around them tolerate us. So we are strict about the party, generous about the family, and the difference between the two is a message sent before it happens.
OCCUPANCY, VISITORS, GATHERINGS
Maximum occupancy is shown in this listing and may never be exceeded. Anyone at the home between 10pm and 7am counts as an occupant. Children under 2 and service animals are not counted.
Visitors: only the guests on your reservation, unless we approve others in writing in advance.