There was no Wi-Fi at all for the first five days of our stay, with no contact from the owner during this time. Lea and Mario were very helpful and did their best to assist, but their ability to resolve the issues was limited. The owner also failed to provide contact details for the local team to arrange access or resolve problems directly.When the Wi-Fi eventually became available, performance remained extremely poor. Despite advertised speeds of 100 Mbps, the best download speed we achieved was just 2.36 Mbps, with many tests recording less than 2 Mbps and average upload speeds of only 0.70 Mbps. We were forced to rely on 5G to manage essential online connections, including the TVs, which relied on Wi-Fi and were effectively unusable without it.Other issues included blocked drainage during a storm, which took 24 hours to clear and left us unable to use the front entrance; an extremely noisy fridge; a leaking shower under the glass panel in one of the bedrooms; and a cooker where several rings either would not ignite or would not stay lit, with only two of the five working properly.The owner subsequently offered a very small refund, which I refused as wholly inadequate given the extent of the disruption, inconvenience and challenges we experienced. In the circumstances, the offer felt insulting and did not reflect the impact these issues had on our stay.Overall, the combination of five days without Wi-Fi, extremely poor connectivity thereafter, unusable TVs, multi