2/10 Terrible
Cliente verificado
3 ene. 2025
No le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Gross and stressful
Couldn’t get access information until 11/2 hours before check in. We were traveling from quite a distance and had no idea if we would get a response. Once at the location there was no exterior lighting. Having night blindness and handling bags. It was needed. Upon entering the property, in the living room, there were Pennie’s strewn about the couch and on the floor. As if some hurried off it. No big deal but weird. But the house stunk. Then saw an empty drink bottle on shelf. Then looking to our right. The first bedroom was a mess. It appeared someone had just thrown the bedding up to appear made. The carpet was disgusting. Then walking into the kitchen area, wet towels strewn about on the table, floor and washer/ dryer area. Oh, but it gets worse. Turning to the backyard door; dirty pair of socks on the floor. Walk out to the backyard; trash overflowing. Lift the jacuzzi lid; bugs floating and a gagging smell. I was assured to receive a full refund. That was on Dec 20th and it is now January 3rd! I incurred more expenses by having to find a hotel quick. Also was late to company party by an hour and fifteen minutes. Embarrassing. Worst experience from a vacation rental ever.
Cliente verificado
Se hospedó 1 noche en diciembre de 2024
