2/10 Terrible
Emmys J.
22 feb. 2025
Le gustó: Ubicación
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
Bad experience ever
I have never done a review like this but my family and I were hoping to have a nice weekend and from the first moment of check in everything went wrong, we arrived at the house sitting down and there was another family with the same rent and the same confirmation email. We tried to contact Angie and she did not answer the phone and then between one message and another she took a while and we were outside in the cars with the children. After a while she sent us to a new house which had accounting with one room less than the one we had rented, dirty sheets and cockroaches in the bathroom. I asked her for a refund since I had one room less and I had to buy a mattress to be able to check everything, at the moment she told me yes and then after a week I am still waiting for it and she tells me that it would only be 48 because I did not leave the mattress that we bought on her property. I find it a total lack of respect after so many inconveniences. Pay close attention to the reviews and be very careful with the houses you rent. From the beginning it seemed strange to me because he told me to pay through PayPal instead of vrbo, which was where I rented it. That had never happened to me before.
Emmys J.
Se hospedó 3 noches en febrero de 2025
