2/10 Terrible
Nikki A.
13 ago. 2025
Le gustó: Check-in y comunicación
No le gustó: Limpieza, ubicación, veracidad del anuncio
I arrived and was able to enter the house with the code. As I usually do in any hotel or guest residence, I search for bugs. I found this big, dead, cockroach in the kitchen under the door of the corner cabinet, next to the stove/oven. Of course, I was happy it was dead. One is enough. I informed the owner that I would not stay in the property and that I expected a refund. His initial response was that it must have come in when I "opened the door". I don't think the big bug would have come in with me, during the day, scurried past me to go and die in the kitchen. That is not plausible.The owner was quickly responsive, says he and the team went to clean the house and didn't find any bugs. Bugs don't usually come out when people are looking for them.The house is definitely clean, cabinets are worn, the yard looks nice for visitors with a dog. The corner is really busy and requires care getting in and out of the driveway.I still expect a refund as I needed to change plans and get lodging elsewhere after driving across Florida to get to Pensacola.
Nikki A.
Se hospedó 1 noche en agosto de 2025
