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Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets!

Galería de fotos de Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets!

Una casa de dos pisos con piscina, un porche cubierto y una bicicleta estacionada afuera.
Áreas de la propiedad
Vista aérea de un resort con varias piscinas, palmeras y un edificio central con una gran piscina.
Piscina azul cristalina con sillas de descanso y palmeras, rodeada de edificios de varios pisos con balcones.
Un porche cubierto con dos sillas Adirondack azules, una puerta blanca y vistas a una playa y palmeras.

Opiniones

9.6 de 10,
Excepcional

Aspectos destacados

  • Sumérgete en la relajación
    Descansa y relájate en una alberca destacada por los huéspedes.
  • Lugares de interés cercanos
    Cerca de Playa Alys

Servicios principales

  • Balcón
  • Alberca privada
  • Acceso al parque acuático
  • Asador
  • Aire acondicionado
  • Se aceptan mascotas

Explora la zona

Ver en el mapa
Seacrest Beach, FL
  • Place, Rosemary Beach
    ‪8 min a pie‬
  • Place, 30Avenue
    ‪13 min a pie‬
  • Place, Playa Alys
    ‪15 min a pie‬
  • Airport, Ciudad de Panamá, FL (ECP-Northwest Florida Beaches Intl.)
    ‪29 min en auto‬

Habitaciones y camas

4 habitaciones (para 10 personas)

Habitación 1

1 cama King

Habitación 2

1 cama Queen

Habitación 3

1 cama King

Habitación 4

2 literas individuales

3 baños, 1 medio baño

Baño 1

Excusado · Solo regadera

Baño 2

Tina o regadera · Excusado

Baño 3

Tina · Excusado · Solo regadera

Baño 4

Excusado

Ambientes

Deck o patio
Cobertizo o lanai
Cocina
Con balcón

Agrega fechas para ver los precios

Propiedades similares

Información de la zona

Panama City Beach

esta casa de vacaciones se encuentra en el área de Rosemary Beach en Panama City Beach, cerca de parques temáticos y cerca de la playa. Frank Brown Park (parque) es un punto de interés famoso y la belleza natural de la zona puede apreciarse en Rosemary Beach y Playa Alys. ¿Buscas diversión? Puedes salir una noche a Aaron Bessant Park Amphitheater y Aaron Bessant Park. En la zona, puedes practicar actividades como pesca y natación, o disfrutar del aire libre mientras haces tours ecológicos y paseos a pie o ciclismo en senderos.
Sección del mapa
Seacrest Beach, FL

Qué hay cerca

  • Rosemary Beach - A 8 min a pie - 0.7 km
  • Attycat's Arcade - A 11 min a pie - 1.0 km
  • 30Avenue - A 13 min a pie - 1.1 km
  • Playa Alys - A 15 min a pie - 1.3 km
  • Powell Lake - A 2 min en auto - 1.4 km

Medios de transporte

  • Ciudad de Panamá, FL (ECP-Northwest Florida Beaches Intl.) - 29 min en auto

Restaurantes

  • ‪Fonville Press - ‬A 17 min a pie
  • ‪Shades Bar & Grill - ‬A 16 min a pie
  • ‪Donut Hole - ‬A 17 min a pie
  • ‪Ghost Crab Pizza - ‬A 3 min en auto
  • ‪Idyll Hound Proper - ‬A 18 min a pie

Preguntas frecuentes

¿Hay alberca en Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets!?

Sí, la propiedad cuenta con alberca. Podrás disfrutar de albercas climatizadas.

¿Cuánto cuesta hospedarse en Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets!?

Al 24 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets! el 25 oct. 2027 serán a partir de $5,700 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets! acepta mascotas?

Sí, se aceptan mascotas en la propiedad.

¿Cuánto cuesta el estacionamiento en Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets!?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets!?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets!?

El check-out es a las 10:00.

¿Dónde se encuentra Private Pool & Dog Friendly in Seacrest Beach + Free Attraction Tickets!?

Esta casa de vacaciones se encuentra en Rosemary Beach, a 15 minutos a pie de Rosemary Beach y Playa Alys. Attycat's Arcade y 30Avenue también se encuentran a 2 km (1 mi).

Opiniones

9.6

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 65 de 80 opiniones
Puntuación de 8, es decir, Bueno. Basada en 10 de 80 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 4 de 80 opiniones
Puntuación de 4, es decir, Malo. Basada en 1 de 80 opiniones
Puntuación de 2, es decir, Terrible. Basada en 0 de 80 opiniones

9.8/10

Limpieza

9.8/10

Check-in

9.6/10

Comunicación

9.8/10

Ubicación

9.6/10

Veracidad del anuncio

Opiniones

Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location of the home. The property was nice. The size of the pool was a bit misleading as it was very tiny. Overall, we had a wonderful experience and stay.
Se hospedó 7 noches en marzo de 2026
Respuesta de VrboOwner, el 19 abr. 2026
Hi Erica! Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the great location and overall property, and that you had a wonderful experience during your stay. We also appreciate your note regarding the pool size and understand the importance of clear expectations when booking. We value your comments and will continue working to ensure our property details are as accurate and helpful as possible for future guests. Thank you again for staying with us—we truly appreciate it. Best regards, Benchmark Management
Opinión de un sitio asociado

10/10 Excelente

Girl Dad Weekend

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I along with my 2 teenage daughters and 5 of their friends all had a great time at the house. It was perfect for us, great location, lots of room, great kitchen and the private pool was a hit.
Respuesta de VrboOwner, el 2 jun. 2026
Thank you for your kind review! We are so happy to hear that you, your daughters, and their friends had such a great time at the house. It is wonderful to know that the spacious layout, convenient location, well-equipped kitchen, and private pool helped make your stay enjoyable. We are especially glad the pool was such a hit with the group! We appreciate you choosing to stay with us and hope to host you again for another memorable getaway. Warm Regards, Benchmark Management
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Vacation!

We enjoyed our stay at Seacrest Beach this last week. Property was clean, great location and management was very helpful. We are also very thankful to Security for all the support they give this development. We will be back!
Se hospedó 3 noches en septiembre de 2023
Respuesta de VrboOwner, el 16 oct. 2023
Hello Susan, thank you for staying with us! We are so happy to hear that you had a lovely time as we truly do our best to provide an excellent beach vacation experience for all our guests. We hope we can welcome you again soon for another lovely beach vacation experience. Regards, Benchmark Management
Opinión de un sitio asociado

8/10 Buena

Great Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Location was great. Clean, lots of soft towels & comfortable beds. Having our own pool was great!!
Se hospedó 4 noches en octubre de 2024
Respuesta de VrboOwner, el 28 oct. 2024
Thank you for your review! We are pleased to hear that you enjoyed the location and found the property clean and comfortable. Providing ample soft towels and a relaxing pool experience is important to us, and we are glad these aspects enhanced your stay. We appreciate your feedback and look forward to welcoming you again. Sincerely, Benchmark Management
Opinión de un sitio asociado

10/10 Excelente

The Byess and Briwn families 2024 vacation at Seacrest,FL

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fun times!
Se hospedó 7 noches en junio de 2024
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great house in Seacrest

We’ve stayed in many properties in this neighborhood and in Sunset Beach (beach side of 30a). We’ve enjoyed this house the best. Well appointed and in good shape. Having our own pool was a bonus!
Se hospedó 7 noches en junio de 2023
Respuesta de VrboOwner, el 4 nov. 2023
Michele, We are so glad to hear you had a great stay at Lifeguard Loop! We appreciate your feedback as we do our best to provide great vacations for our guests. This 2-story home offers something for everyone, with 4 bedrooms and 3.5 bathrooms, a private heated pool, a screened-in porch and so many extras. We would be honored to welcome you back soon for another 5-star beach vacation! Sincerely, Benchmark Management
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Rental!

The house was lovely and spacious. Incredibly clean. The location was perfect. It was central in Seacrest! The beach a less than 10 minutes walk and by bike less than 5 minutes. We would rent this property again!
Se hospedó 6 noches en marzo de 2024
Respuesta de VrboOwner, el 30 mar. 2024
Diliane, Thank you so much for the fantastic review! We are so glad you had a wonderful experience during your stay! It is great to hear that the location within driving and biking distance from the beach contributed to a great experience. It has been our pleasure to host you and we cannot wait to see you again! Kind regards, Benchmark Management
Opinión de un sitio asociado

10/10 Excelente

Lifeguard loop

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great trip at the Lifeguard Loop rental. The house was clean and we really enjoyed the private pool. The house was within walking distance to the beach and many restaurants. We would definitely return!
Respuesta de VrboOwner, el 8 ago. 2025
Thank you for your kind review! We are so glad to hear you had a great stay at Lifeguard Loop and that you enjoyed the clean home, private pool, and convenient location. It is wonderful that you were able to walk to the beach and nearby restaurants. We would be thrilled to welcome you back anytime! Regards, Benchmark Management
Opinión verificada

10/10 Excelente

Everything we hoped for!

We thoroughly enjoyed our stay at 37 lifeguard Loop! Very clean and well equipped. The Property Management took care of any incidental needs we had in a timely fashion. Will definitely come back.
Se hospedó 7 noches en agosto de 2018
Opinión de un sitio asociado

10/10 Excelente

Beach Getaway 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay in this beautiful home! The pool was an excellent place to relax and relief from the hot summer heat. The home was clean and well maintained.
Se hospedó 7 noches en julio de 2024
Respuesta de VrboOwner, el 1 sep. 2024
We're thrilled to know you had such a relaxing stay at our property! The pool is definitely a favorite feature for many of our guests, and we're glad it provided you with a refreshing escape. Thank you for appreciating the cleanliness and upkeep of the home. We look forward to hosting you again soon! Regards, Benchmark Management.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Fabulous family house

The house was perfect for our family of five adults and one infant. We enjoyed the pool, screened in porch and top floor balcony. The house is beautifully decorated and the kitchen is fully stocked with utensils, pans, etc. Location is perfect and the bikes were very comfortable and convenient to have. We also really liked having the tram available to load up our beach items and convenient beach drop off.
Se hospedó 7 noches en mayo de 2021
Respuesta de VrboOwner, el 7 sep. 2023
Thank you for taking the time to leave us a review Shari! Such lovely comments.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Easy Week

We came for Spring Break even though being warned away due to curfews and restricted beach access. We never had any issue and our group of boys found places to go after curfew to hang out. Our home was amazing and exactly as described. Communication from Benchmark was amazing.
Se hospedó 6 noches en abril de 2025
Respuesta de VrboOwner, el 29 abr. 2025
Thanks for choosing our rental for spring break! We are delighted to hear that this property met your expectations as we truly do our very best to ensure our guests have an awesome experience with us! We are also happy that your group had a great stay despite the curfew being in place. We thank you for highlighting our communication. We do pride ourselves on excellent customer service! We truly do our very best to communicate with guests; before, during as well as after their stay with us. We thank you again for staying with us and do hope we can welcome you again soon for another great vacation experience which we know we can provide. Regards, Benchmark Management
Opinión de un sitio asociado

10/10 Excelente

Right at home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: While we didn’t plan on staying in this house, it was the perfect house for an our family and we all Loved ending our vacation here. Beautiful decor and welcoming vibe. Everything you needed for a fabulous vacation
Respuesta de VrboOwner, el 7 sep. 2023
Thank you so much for your feedback! We are so happy to hear that you enjoyed staying with us! We are glad we found a home to suit your family! We hope to have you back real soon to enjoy more Florida sunsets!
Opinión de un sitio asociado

10/10 Excelente

Wonderful Family Vacation!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We all agreed that this house was by far the best! Spacious, well cared for, and to end the day we sat on the 2nd floor balcony enjoying the evening. After beach time, community pool time the house pool was relaxing. Would like to stay here again. Management communicates well!!
Respuesta de VrboOwner, el 7 sep. 2023
Dear Linda, Your glowing review warms our hearts, and we're genuinely thrilled that your stay in our home surpassed expectations. The unique features of the second-floor balcony and the tranquil house pool truly stand out. We're excitedly anticipating the chance to welcome you back for another delightful visit. Our team is dedicated to maintaining superb communication and crafting unforgettable moments. We eagerly await the possibility to offer you another 5-star experience during your next vacation. Warm regards, The Benchmark Team
Opinión de un sitio asociado

10/10 Excelente

Great Stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We spent 6 nights at Lifeguard Loop in December. We had a great experience with the house & with Benchmark Management. A couple of minor issues came up (coffee maker stopped working & a sink handle came off in the half-bath), but Benchmark was really responsive & their team got everything sorted out quickly. Great location & our kids loved the heated pool.
Respuesta de VrboOwner, el 27 dic. 2023
David, Thank you for choosing Lifeguard Loop! We're thrilled you enjoyed your stay and appreciate your understanding with the minor hiccups. We are delighted to hear your kids loved the heated pool, and we forward to welcoming you back soon! Sincerely, Benchmark Management!
Opinión de un sitio asociado

10/10 Excelente

Great spot!

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our stay at the Lifeguard Loop house! Great location, heated pool was a lifesaver with young kids as well as tram to the beach. We walked to dinner and ice cream. The house had Plenty of space and a great kitchen. Could have used some little kid dishes for kitchen and pool area was covered in leaves. We had a great stay!
Se hospedó 5 noches en marzo de 2024
Respuesta de VrboOwner, el 23 abr. 2024
Thank you so much for sharing your experience at the Lifeguard Loop house, Jenna! We are thrilled to hear that you and your family enjoyed your stay and found the location, amenities, and space to your liking. Your feedback about the need for little kid dishes in the kitchen is duly noted, and we are happy to inform you that we have purchased them for the unit to enhance the experience for families with young children. We apologize for any inconvenience caused by the leaves in the pool area and will address this promptly to ensure a cleaner environment for future guests. We hope to welcome you back for another great stay soon! Kind regards, Benchmark Management
Opinión de un sitio asociado

6/10 Aceptable

Family summer vacation

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was fine a little old looking downstairs bedrooms nice with very nice bathrooms . The walk to the local large pool a by long one and some of the family went to the beach but it was tooo long of a distance for some family members . We wanted to use the home pool but no one clean it enough for most of us not to get in ... it was close to being what we wanted but not a hundred percent
Respuesta de VrboOwner, el 11 ago. 2025
Thank you for sharing your feedback. We are glad to hear you appreciated the bedrooms and bathrooms, though we understand the concerns you had about the home’s appearance and the distance to the pool and beach. We are sorry the home pool was not cleaned to your expectations during your stay. We take cleanliness very seriously and will address this with the pool company to ensure it meets our standards going forward. Your comments help us improve, and we hope to have the chance to provide a better experience in the future. Regards, Benchmark Management
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación y ubicación

Community NOT dog friendly

House was clean and well maintained. It is dog friendly but Rosemary Beach is not. Dogs are not allowed on the beach unless you are a resident and have applied for a permit.
Se hospedó 5 noches en enero de 2024
Respuesta de VrboOwner, el 2 mar. 2024
Hi there, thanks for staying with us at this property and for providing us with this review. Your feedback is greatly appreciated. Thanks for your positive remarks regarding cleaning and maintenance as we do our very best to keep these properties up to standard and prepare them for guest arrival. In regards to the dogs on the beach, please note that this is beyond Benchmark's control. We do hope we can welcome you again soon for an even better vacation experience. Regards Benchmark Management
Opinión de un sitio asociado

10/10 Excelente

Great Time!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The place is great! The amenities are great, be aware of the tram hours. The walk back from the beach was a haul luckily the coolers were lighter at the end of the day! Love the self-containement of the kids and the little pizza shops for them to be able to eat! Will most likely be back in the spring and next fall!
Respuesta de VrboOwner, el 7 sep. 2023
Renee, We are so glad to hear you had a great stay at Lifeguard Loop! We appreciate your feedback as we do our best to provide great vacations for our guests. This 2-story home offers something for everyone, with 4 bedrooms and 3.5 bathrooms, a private heated pool, a screened-in porch and so many extras. We would be honored to welcome you back soon for another 5-star beach vacation! Sincerely, Benchmark Management
Opinión de un sitio asociado

10/10 Excelente

Lifeguard Loop Rocks

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental company had excellent communication and responded quickly. The location was excellent, walking distance to shopping and restaurants. My only regret is that we didn’t book the house for two weeks. We would definitely recommend Lifeguard Loop, love having our own pool. We used our rental credit to get bikes, cornhole, beach chairs and an umbrella.
Opinión verificada

6/10 Aceptable

Le gustó: Limpieza y ubicación

Good Location, Average Valus

This is a adequately maintained property. Be prepared to pay $50 per day to heat the pool. Bikes are rusty and poorly maintained. Property management company wasn't the easiest to reach at times. Limited stock of dishwasher tabs, no liquid hand soap, no garbage bags. We have had better stays in the Rosemary Beach area,
Se hospedó 7 noches en diciembre de 2022
Respuesta de VrboOwner, el 7 sep. 2023
Phil, thank you for taking the time to leave us a review. Pool heat is an added amenity and there is an additional charge for guests, as mentioned in the listing. We do provide a starter pack of dishwashing liquid, toilet paper, and trash bags; after the starter pack guest are expected to purchase their own preference of these items, as stated in the rental agreement. We are sorry that you felt this was not the best stay, but we hope to be able to host you again and give you a better experience. Thank you.
Opinión de un sitio asociado

8/10 Buena

Good Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was in good overall condition and well laid out. Benchmark communicated well, and we had no major issues we needed that weren’t a quick fix on our part. If I were making some suggestions to the owner it would be to replace the living room upholstery, and to update the wall color to something lighter and brighter. The current upholstery has seen it’s better days, and the room color is drab, and not “beachy”.
Respuesta de VrboOwner, el 26 oct. 2023
We greatly appreciate your considerate feedback! It's truly gratifying to know that you found our property in a commendable state and thoughtfully designed. Your recommendations concerning the living room upholstery and wall color are extremely valuable as we strive for continuous improvement. We'll definitely factor these insights into our plans for future enhancements, with the aim of delivering an even more delightful experience for our guests. We're eagerly looking forward to your return for another fantastic stay! Regards, Benchmark Management
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación y ubicación

Great for our stay!

The house was nice and clean, and the property management was very responsive, especially in keeping us updated due to a hurricane and we delayed checking in until it passed. Seacrest was not effected by the storm. There are a few good-to-know details that aren’t listed in the description: the pool can only be heated starting in November, so keep that in mind if you’re visiting before then. Additionally, the house has two coffee pots—a Keurig and a drip option, which was a nice touch for coffee lovers. One small downside is that there’s a limited number of washcloths. If you’re traveling with a large group, you’ll either need to wash them frequently or bring extras. Overall, the house is in a fantastic location and was a great fit for our stay!
Se hospedó 5 noches en septiembre de 2024
Respuesta de VrboOwner, el 17 oct. 2024
Thank you for your thoughtful review, Susan. We are glad to hear that you found the house nice and clean and that the property management team was responsive, especially during the hurricane. We appreciate you mentioning the good-to-know details, such as the pool heating schedule and the availability of both a Keurig and a drip coffee pot for coffee lovers. We will certainly look into the washcloth situation to ensure future guests have an ample supply. It is great to hear that the location and the house were a great fit for your stay, and we hope to welcome you back again! Sincerely, Benchmark Management
Opinión de un sitio asociado

8/10 Buena

Good property, not so good management company

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We tried calling and using the live chat a few times for some maintenance issues, question on a coffee pot, and then where to pickup the security bands and tags and where to access the beach...When we did finally get responses the customer service person was not helpful or we didn’t get the information timely. The property itself was good, the mgmt. call support people were inadequate. Also the cleaning person had forgotten some cleaning supplies and ended up coming back in when we weren’t there to pick it up.
Se hospedó 4 noches en octubre de 2023
Respuesta de VrboOwner, el 2 nov. 2023
Thank you for your valuable feedback about your recent stay at our vacation rental, Cari. We appreciate your positive comments regarding the property manager, the cleanliness, the location, and the overall condition of the rental. Your recommendation means a lot to us. We are, however, sorry to hear about the issues you faced when trying to contact our customer service team. We apologize for the inconvenience you experienced in getting timely and helpful responses. We will review our communication processes to ensure this does not happen again. We also regret the oversight with the cleaning supplies. We will address this with our cleaning team to prevent such incidents in the future. Your feedback is important, and we are committed to improving our services. We hope you will consider staying with us again, and we will do our best to ensure a better experience next time. Regards, Benchmark Management
Opinión verificada

6/10 Aceptable

Le gustó: Limpieza, check-in, comunicación y ubicación

Just "Ok"

For 12 yrs we've stayed in Seacrest Beach at least once a year. NWe've stayed in a lot of homes there. I don't feel like the listing was necessarily inaccurate, but I don't feel like the house lived up to it. The biggest issue was internet. It has it, it just didn't work. We couldn't stream anything. My family & I watch movies at night when we're on vacation, & we couldn't. The worst part was that we didn't realize this until Sunday night when my son, who's in college, couldn't finish an online exam because of the internet connection. I left a message with the call center & the property manager called the next morning to apologize. She scheduled a maintenance guy to stop by. He came by later & texted me to say the'd need to have a tech from the internet provider stop by. The tech came on Wednesday, increased the signal outside & changed a cable. WiFi worked pretty good & we could stream on the TV. However, by the next morning the TV wouldn't stream again. We ended up plugging my laptop up to the TV to watch a few things, sometimes connecting to WiFi and sometimes using my phone's hotspot. For the amount of money charged & the fact that so many people work remotely, go to school online, etc., there's no reason for any of this to happen. I understand that things go wrong, & I understand that the management company can't do much to fix these issues, but stay on top of it! It was so frustrating. Another thing is that the kitchen has literally the basics - no frills.
Se hospedó 7 noches en septiembre de 2023
Respuesta de VrboOwner, el 24 oct. 2023
We appreciate you sharing your experience, and we are sorry to hear about the challenges you faced during your stay. It's certainly frustrating when essential amenities, like a reliable internet connection, don't meet expectations, especially when they impact remote work or online schooling. When things like this happen, we have to depend on third party companies when we can not fix it ourselves. Your feedback is very valuable and crucial. We will definitely make sure the proper parties are aware. It's important for them to be aware of these concerns so that improvements can be made. While I understand that unforeseen technical issues can arise, your point about staying on top of the situation and providing timely resolutions is valid. We are sorry that this aspect of your stay fell short of expectations, and I appreciate your patience in dealing with the challenges. We do hope that you will consider staying with us again! Kind regards, Benchmark Management
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