Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We love Hilton Head, Singleton Beach, and the location of the house. The house was roomy and the kitchen was well equipped. We had problems with the elevator door being stuck on the 4th floor (due to humidity most likely). The shower fixtures were very hard to use and had problems getting the hot water on in two bathrooms. Maintenance was very responsive to our needs. The air conditioner (I think) was loud at night. One of our guests tripped and fell on the board walk going down to the beach. Part of the planks had been replaced, but not the one area where the guest fell, injured her knee, and was on crutches the whole week. The toiletries were very scarce, only a tiny bar soap in each bathroom. The pool was very warm, which was nice, but there was a lot of sand and palm tree droppings in the pool. The pool man came on Wednesday and cleaned the pool, one day before we left. It would have been nice for him to come the Wednesday before the start of our trip. The chairs in the house were heavy wood and very uncomfortable. Our experience was derailed by our guest's injury, our 10 month old baby getting sick, one guest getting covid and not being able to come, and rain and flooding the last two days of our trip. None of those issues were the fault of the vacation rental, but it did impact our enjoyment.