I have a list of emails with Omar ranging from the grill not working, a car pulling up, and not feeling safe (later added after stay). We immediately addressed the grill issue after check-in and brought him two long lighters. Omar told the cleaning lady the grill issue was all good, but told me afterwards that they couldn't eat the meal they planned. I felt horrible, but as my suspicions built, I later verified with the cleaning lady that they used the grill. He inquired about a car and I explained the cleaning lady was watching my pets and was using the downstairs unit during that time. He later changed his messages after leaving that it was a random car late at night, and they didn't feel safe. This was now the second part of his story that changed (grill use and car). He further added they didn't feel safe after checking out, and then what a shocker, asked for a full refund. We addressed all the issues immediately, so when the story started to change afterwards, I knew he was scamming for a refund. Deer Valley is in a remote, and gated community. There is only one other house on the street, there are no street lights, so yes, it is remote, but it offers incredible views of the stars at night and gorgeous views of the valley and mountains from your bed, living room, or the elevated deck. If you're a city person (like me) it's easy to get freaked out in the country, but not feeling safe is relative to one's comfort level. Cars are buzzed in and filmed when they come in from all 3 security gates. We've since finished installing all the deer-themed curtains, so that was addressed. We also fixed the grill lighter, that was a brand new issue during his stay. If you're looking for a cute cabin, overlooking the valley, with unbelievable mountain views all day, but especially for sunrise and sunsets, and to be surrounded by nature (woods, deer, turkeys, and more), this is your place. If you prefer city / hotel style accommodations, this is not your place! The rate is usually less than $100 during the week, and low $100's on the weekend. You can't book a Super 8 or Motel 6 for those rates, but they do offer plenty of neighbors and lights for those seeking that style of accommodations. If you want Million Dollar Views in a wilderness setting, for a great value, this is your place. Otherwise I hear the Super 8 in Calhoun is close to the Cracker Barrel.