2/10 Terrible
David E.
14 jun. 2024
No le gustó: Limpieza, check-in, veracidad del anuncio
The Dirty Dungeon
My wife and I travel all over the world and we use VRBO, Hotels and Resorts. This home was by far the worse encounter we’ve had with a private home owner using VRBO or its competitors.
Primarily, the home was filthy including feces on a toilet, ceiling fans packed with dirt & dust. In addition, a very old fish tank with dead fish and brown / green algae growth. Moreover, the thermostat was not accessible to the renter and the inside temperature was 79 degrees at 11:00 pm at night. In HOT ATLANTA? Not a good match for anyone!
For a family suffering from asthma, this was a death trap and we attempted to clean but quickly learned that it was a challenging task not deserving of the payment made. Within 30 minutes of our arrival, we left.
The owner was kind enough to reimburse a portion of the rental but was not willing to refund the full amount. He was careful to communicate by ell phone text and not in the VRBO portal. This is a risk because VRBO discredits all other communication outside of their portal.
We also learned that VRBO is nothing more than dispatchers and offers no recourse when you are faced with a tragic experience. They could have taken greater action.
We took a loss of $500 plus and then checked in to at a 5 Star hotel downtown.
My advice to all readers, avoid this rental! We have lots of pictures and will share them on various social media portals to hopefully make owners accountable for false advertisement.
David E.
Se hospedó 5 noches en mayo de 2024
