6/10 Aceptable
Mark C.
14 abr. 2025
Le gustó: Limpieza y ubicación
No le gustó: Check-in
Brisas 2 Apr 2025 Stay
The house is beautiful and the wildlife we could view from the backyard was great. However, there were problems that were never resolved during our stay:1.the front door latch was inoperative and never worked while we were there.2.The blinds in the master bedroom were inoperative.3. Volleyball net was shot. Needs replacing.4. The dryer lint filter damaged five pieces of clothing.5. There was virtually no pool maintenance during our stay. We complained about the green pool water a couple times until a maintenance worker came out and through in a couple scoops of chlorine in the water. 24 hours later the water was clear but within a week it was green again. Two maintenance workers showed up about midway through our 10 day stay and skimmed the surface of the pool - something we did ourselves several times. No other maintenance like vacuuming/scrubbing was done, so debris built up on the pool walls and floor. The skimmer pots had very little water flow through them so I’m guessing that the sand filter probably hadn’t been backwashed in quite some time. Pool water temperature was uncomfortably warm (probably around 35C) but that may be typical in a small Costa Rican pool.This is not a maintenance item but more a livability issue: with 12 people in the main living area, the echo was terrible making conversations difficult at best. The weather was hotter than expected, so we couldn’t open the wall of doors to the outside which might have reduced the echo.
Mark C.
Se hospedó 10 noches en abril de 2025
