Relaxing Retreat with Pool & Hot Tub, Partial Ocean View - Steps from Beach

Thank you for your feedback. I'm sorry to hear your stay didn't meet your expectations. We wish you had reached out during your visit, as we would have gladly tried to address any concerns we reasonably could have, such as providing additional towels or clarifying the location of the laundry facilities, which are shared and noted in the listing. We also want to note that after checkout, our cleaning team documented multiple towels with blood stains that could not be removed and had to be discarded. While accidents certainly happen, we appreciate when guests notify us so we can handle these situations appropriately. We value all guest feedback and continue working to improve the experience for future visitors.