Yacht Club Retreat

Thank you for your review.look forward to seeing you again.

Thank you very much for your review, and are so glad you enjoyed your stay.

Thank you very much for your review. Glad you enjoyed your stay.

So glad you enjoyed your stay. Hope to see you again soon.

Thank you so much for your review.

So glad you enjoyed your stay. Enjoyed having you in our home.

Thank you very much for your review.Look forward to having you stay again.

Thank you very much for your review. We are glad you enjoyed your stay. Hope to see you again soon.

Thank you for your review, and are happy you enjoyed your stay. We hope to see you in Cape Coral again soon.

Thank you for your review. We are so glad you enjoyed your stay!

Thank you very much for your review and allowing me to supply the extra amenities that were missing to make your stay enjoyable. Hope to see you again soon.

Hi Richard, thank you for your review and am so glad you enjoyed your stay and the comfy beds. I must apologize as I accidently hit send before finishing your review and therefore it gave zero stars for communication, which was not correct, and needs to be 5 Stars. I am working with VRBO to get it changed for you., but that has not been easy. Thank you again for your stay, and hope to see you again in the future.

Thank you for your review, and we are glad you enjoyed your stay. We apologize about the entry code as it was an email oversight. Typically VRBO homes do not have shampoo and conditioners, but we do supply every room / bathroom with a bar of soap by our management company. Again thank you very much for your stay and look forward to seeing you again soon.

Thank you very much for your review and were pleased to hear you liked our home. I will try to answer each concern you had. We will be changing our check in/out process at the end of the month as it sounds like this may be an inconvenience to our guests. As to the cooking utensils, many of these are part of the Cutco "vintage collection" which were quite expensive. We chose these as this home was 1 of the 8 first homes ever to be built in Cape Coral and wanted to go with that vintage theme. We apologize about the flooring, as it is a brand-new floor and have reached out to our management company to remedy this issue immediately. As to the Rental agreement, on Feb 25th the rental agreement email was sent by VRBO before the booking took place. Once the booking was accepted the same rental agreement was sent by VRBO and was attached to the acceptance booking email. We did not receive the rental agreement back prior to March 20th, so our process is to have one of our team members reach out to our guests to make sure a signed copy of the agreement is received. In your case that agreement did not come back to us until after your final payment was made. We work very hard to make sure our guests enjoy every aspect of their stay and will continue to improve our processes based on our guests' suggestions. Best, Dan & Jen Williams

Thank you for your review and are so glad to hear that you enjoyed your stay and found the amenities to be as described and comfortable. Florida Ventures has been renting vacation homes in SW Florida for 9 years and has found the check-in procedure to be very beneficial and enjoyed by most of our guests. Typically, guests have questions about things to do, places to eat, beaches to visit, and general questions as to rules and operation of the home. The check-in procedure also allows our guests to notify the property manager of any issues or existing damage that may have occurred prior to occupancy so those issues can be resolved quickly and efficiently. The property manager will always work around our guests’ schedule to make check-in seamless and quick as possible. We work very hard to keep our properties in pristine condition for our guests and this is just one step in that process. Again, thank you for renting from us and we hope to see you again soon in Sunny Cape Coral, Fl. – Dan Williams

Thank you for your review, and am glad you enjoyed your stay.