6/10 Aceptable
Ruth
6 may. 2025
No le gustó: Limpieza y comunicación
The suite was well constructed and very nice finishes were used in good taste. The ad never disclosed it had 13 stairs and was a suite above a garage. The photo used was the front of a cottage we thought we were renting. It was a little deceiving. The actual suite was behind the cottage. We are elderly. My husband is 78 and I’m 76. We had to carry our 3 pieces of luggage and a weeks supplies up 7 or 8 trips.
The toilets were very dirty and one had dried urine under the seat lid. The toilet lids were loose. One toilet was clogged. There were dust bunnies under the sofa. The floors and carpet were not swept. The kitchen table top was very dirty and smudged glass. The dishes were dusty that were sitting on top. My paper towel was black after wiping it off.
The communication with host was slow to be answered. It took 2 days to get any response. The toilets were resolved, by his sister, but then they both clogged and we had to use a plunger often. The dryer kept shutting off till after 2 days of texting the host it was explained to me it was a heat pump and I had to empty the catch bin when full of water. Which it was full of water when we got there and that’s why it kept shutting off. It was very stressful as we were in from Fl to Oh for our Grandsons wedding. I even had to send our wedding clothes out to be pressed as there was no iron as stated in the amenities. I asked for one for 2 days and was told there is one there. No iron. Mostly the place was dirty.
Ruth
Se hospedó 5 noches en abril de 2025
