2/10 Terrible
Shan B.
13 ene. 2025
Le gustó: Limpieza, ubicación, veracidad del anuncio
No le gustó: Check-in y comunicación
Incompetent horrible host
If your vacation needs require a host that cares and has any measure of common sense then this probably isn’t for you. You readers don’t need to see a novel of how bad this was so I will paraphrase the best I can. You have to call when you get there. There is almost no cell service at all so walk around by the shed so you can get the code from her. The stairs were covered in ice and snow from the snow storm the week before making them super dangerous with heavy suitcases. The heat inside was not turned on ahead of time so it was 29 degrees inside and the toilets had ice. Pipes were frozen so we couldn’t even shower. She blatantly lied and said the weather had just changed that day like I’m some kind of simpleton that hasn’t been watching the weather a week in advance (the whole reason we went was to enjoy the snow storm coming the next day after our arrival). Then lies and says the house will warm up after an hour. The house didn’t at least get into the 60,s until our third and last day when the wind stopped and the sun came out and we were finally able to take a shower. We had to huddle in the bedroom upstairs to keep each other warm. She wouldnt answer her phone and decided to ignore us after our initial complaint about it being so cold inside. I did get a text saying she would refund us if we wanted to just leave . Like that makes any sense when it’s rural, we don’t know the area, it’s going to snow very soon and we have two dogs.
Shan B.
Se hospedó 3 noches en enero de 2025
