2/10 Terrible
Drew H.
26 feb. 2025
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
No le gustó: Comunicación
Didn't end up staying
Instructions were accurate on how to get to the unit and how to get in. You need to walk under a deck to get from the back to the door which is about 5' off the ground. Feels like an after thought on the entrance. The ceilings in the unit its self were about 7' high because this unit is in the basement of an old house and it feels clausty. But we went to Billings for a short trip and a valentines get away. The temp outside was 10 degrees. We got into the unit and the heat wasnt on. Inside it was about 50 degrees. We needed to shower and get ready for our date, so we turned on the fire place in the living room and the two portable heaters in the bedrooms because there is no built i heat for this unit. That lasted about 5 minutes and the breaker tripped shutting off the heat and lights in both bedrooms and the bathroom. I called 3 times and left two messages over the next hour or so. But with the unit being so cold and needing to get to our reservation we had to just get dressed and leave without showering. The breaker box wasn't in the unit so I couldn't just flip it myself. we had out 9 month old baby with us and at this point had serious doubts about staying here at all.We decided to go to our dinner reservation and see if they would contact us back. By the time we had finished eating no body had called back so we had to get a separate hotel. I tried again the next day to contact the owner and did so successfully. He said sorry and he would refund our money.
Drew H.
Se hospedó 1 noche en febrero de 2025
