Infinity View Lodge - Indoor pool & mountain views

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the home, the view, and your experience with us. We can’t wait to host you again next year!

Hello Nathan! We loved hosting you at Infinity View Lodge. We hope you’ll stay with us again in the future!

Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and that the views made your family trip so special. We also appreciate your note about the television — thank you for sharing that for future guests. We’re glad everything was taken care of quickly so you could continue enjoying your time in the mountains. It was a pleasure hosting you, and you're welcome back anytime!

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the amazing view, but we’re very sorry that other aspects of your stay did not meet expectations. We regret that you experienced issues with cleanliness and broken items during your visit. The home is professionally cleaned and inspected between stays, and concerns like these are not the standard we aim to provide. We will be reviewing your comments closely with our cleaning and maintenance teams to ensure consistency and proper follow-through on all preparations before guest arrivals. We also understand how disappointing it can feel when the value of a stay does not align with expectations, especially when issues impact your comfort. While we’re glad the views were a highlight of your trip, we sincerely apologize that the overall experience fell short. To our future guests: The home is professionally cleaned and maintained between stays, and our team is available throughout each reservation to address any concerns as quickly as possible. We encourage guests to reach out during their stay so we can promptly resolve any issues and ensure a more comfortable experience.

Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the responsiveness of our team, the incredible views, and that the pool, hot tub, and sleeping arrangements worked well for your family—especially with young children. We’re very sorry, however, that several aspects of the home did not meet expectations upon arrival. The cleanliness concerns you mentioned are not the standard we aim to provide, and we regret that you had to wait for additional cleaning support after check-in. We understand how disruptive that can be, especially when it affects the start of your stay. We also take your comments regarding maintenance very seriously. Items such as the trash can mechanism, bathroom doors, and mounted furnishings should all be in proper working condition, and we will be reviewing each of these points with our maintenance team to ensure they are addressed promptly and thoroughly. Your feedback about the condition of furnishings and overall upkeep is also noted and appreciated as we continue to prioritize ongoing improvements to the home. Regarding listing photos, we strive to keep all imagery accurate and reflective of the current state of the property. We will be reviewing your comments closely to ensure consistency between what is shown and what guests experience in person. To our future guests: The home is professionally cleaned and inspected between stays, and our maintenance team is available throughout each reservation to address any concerns that arise. We encourage guests to reach out during their stay so we can respond quickly and ensure a comfortable and enjoyable experience.

Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations, especially given the importance of comfort and safety for your family. We take concerns like these extremely seriously. The home is professionally cleaned and inspected between stays, and what you described regarding cleanliness, the dishwasher, and outdoor maintenance is not the standard we aim to provide. We will be reviewing your comments in detail with both our cleaning and maintenance teams to ensure each of these areas is addressed appropriately. We’re also very sorry to hear about the concerns related to the pool entry rail and recreational amenities. Safety is a top priority for us, and any reported or identified issue with equipment is treated urgently for repair or replacement. We regret that this impacted your ability to fully enjoy the pool area during your stay. Regarding furnishings and water pressure, we appreciate your feedback and will include these notes in our ongoing property review process to ensure the home remains well maintained and accurately reflects guest expectations. To our future guests: The home is professionally cleaned and inspected between stays, and our team is available throughout each reservation to assist with any concerns that arise so they can be addressed promptly. We encourage guests to reach out during their stay so we can respond quickly and help ensure a safe and comfortable experience.

Hi Jared, thanks for your review. We value your feedback. We have addressed these concerns and made our management and maintenance team aware. Safe travels!

Thank you, Jan. Please reach out to us with any specific feedback on how we can provide a 5-star experience going forward. Come again soon!

Thanks for your review, Rumer! Safe travels!