Magical Townhome private pool in Storey Lake

Thank you so much for your kind words! I'm thrilled you enjoyed the house and the communication. We'd absolutely love to host you againyou're always welcome back!

We’re so glad you had a great time and enjoyed the townhouse and its location. It was a pleasure hosting you, and we appreciate you choosing to stay with us. We’d love to have you back for another visit!

It’s great to hear you enjoyed the spacious home, peaceful resort setting, and convenient location for exploring Orlando. We’re glad communication was smooth throughout your stay and that the house gave everyone plenty of room to relax. We truly appreciate you choosing to stay with us and would love to host you again on your next visit!

We’re so glad the home was a great fit for your family and that you felt welcomed throughout your stay. We truly appreciate you choosing to stay with us, and we’d be happy to host you again on your next visit!

We appreciate you recognizing our communication and efforts to resolve concerns during your stay. We understand your point about proactive maintenance, and we agree that keeping the kitchenware in good condition and ensuring there are enough cooking essentials for larger groups are important. We’ll continue to monitor these areas and, when items are found to be chipped, worn, or insufficient, we can arrange for replacements or additional cookware as needed. We want to make sure the home is well equipped and comfortable for all our guests. Thank you for sharing your feedback with us.

We’re so glad the townhouse was a great fit for your family and that you enjoyed the convenient location near both Universal and Disney. It’s great to hear the heated pool and hot tub added a little extra enjoyment to your stay. Thank you for choosing to stay with us, and we’d love to host your family again on a future visit!

Thank you so much for your thoughtful review! We’re really glad to hear the home was a great fit for your group and that your family especially your youngest enjoyed the pool. It sounds like you made the most of your time visiting the parks, which is exactly what we hope for our guests. We also appreciate your honest feedback about the beds. Comfort can vary from person to person, and we’ll definitely take your comments into consideration as we look for ways to improve the experience. It was a pleasure hosting you, and you’re always welcome back anytime!

Hi Tina! Thank you so much for your kind words. We look forward to welcoming you back again soon!

Thank you for your review! We’re glad to hear you enjoyed your stay. It sounds like you had a busy trip. We hope your next visit gives you more time to relax and enjoy the home!

We’re so glad to hear you loved the home and enjoyed the spacious layout, cleanliness, and water park! We appreciate you mentioning the toilet paper and coffee as well, and we’ll keep your feedback in mind as we continue looking for ways to make our guests’ stays even more comfortable. Thank you for choosing to stay with us. It was a pleasure hosting you, and we’d love to have you back again!

Thank you for your feedback! We're so happy to hear you enjoyed the air conditioning and the pool. We appreciate your comments about the beds — comfort preferences can vary, but we’ll certainly look into options to make future stays even more comfortable. We’re glad you’d stay with us again and look forward to hosting you next time!

Thank you so much for your wonderful review! I’m thrilled to hear you enjoyed your stay and felt at home. It’s great to know everything was clean, comfortable, and well-maintained, and that I could assist promptly with any questions. We’d be delighted to host you again and truly appreciate your recommendation to friends and family!

We’re so happy to hear your family enjoyed the spacious home and that the kids had a great time in the pool! It’s great that the cleanliness and location helped make your stay even better. Thank you for choosing to stay with us. We truly appreciate it and would be delighted to host your family again in the future!

Thank you so much, Emily! We're thrilled to hear that everything about your stay was a 10! 😊 We're glad you enjoyed the property, the pool, and the amenities at Storey Lake. It was a pleasure hosting you, and we truly appreciate your kind words about our communication. We'd love to welcome you back anytime! 🌟

Thank you so much for sharing your experience! We’re happy to hear that you and your family had a great time and enjoyed the resort’s amenities and location. We truly appreciate your feedback about the coffee pot. Our team has already addressed it to ensure it’s ready for future guests. We’d love to welcome you back for another stay in the future!

Thank you for taking the time to share your feedback and for staying with us. We’re glad to hear the pool heating was eventually working during your stay, though we’re sorry it didn’t reach that point sooner. We also sincerely apologize for the other issues you encountered with cleanliness and maintenance, including the blinds, carpeting, kitchen items, and lighting concerns. This is not the standard we aim to provide, and your comments are being taken seriously so we can address each item with our cleaning and maintenance teams right away. We appreciate you bringing these details to our attention during your stay and afterward. Feedback like yours helps us identify where we need to improve and ensure future guests have a much better experience. Thank you again for your stay and for sharing your thoughts.

Thank you so much for coming and being such a wonderful guest. I hope to host you again in the future!

We appreciate you sharing your feedback and are glad the home’s layout worked well for your family. We’re sorry that the supplies, arrival information, and house instructions did not meet your expectations and added frustration to your stay. Our homes are stocked with a starter supply of essentials, but we understand the importance of making these details clear ahead of arrival, especially for longer stays and larger groups. We also apologize for the discomfort caused by the air conditioning issue and the lack of follow-up, as we aim to coordinate maintenance as promptly as possible when concerns are reported. Your comments about the kitchen equipment and overall communication are valuable, and we’ll review these areas with our team to identify where we can improve. Thank you for bringing these concerns to our attention.

We’re sorry to hear that several issues affected your stay, especially the refrigerator problems and the food you had to throw away. We understand how frustrating this must have been, along with the concerns about the pool, kitchen supplies, and other amenities. Whenever an issue is reported, we do our best to coordinate with our maintenance team and dispatch someone as soon as possible to address it. We also appreciate your patience with the reimbursement process, as these requests do require certain steps to be completed. We understand the importance of timely communication and apologize for the frustration caused by the delay and follow-up. Thank you for sharing your feedback, as it helps us identify areas where we can improve and continue working toward a better experience for our guests.

Thank you so much for your kind words! We’re so glad to hear you had a great time and that any small issues were resolved quickly. It was a pleasure hosting you, and we’d be happy to welcome you back anytime!