2/10 Terrible
Gail C.
12 feb. 2025
Le gustó: Limpieza, check-in, ubicación
No le gustó: Comunicación y veracidad del anuncio
Do not stay here.
I was greatly disappointed in this rental. The kitchen was poorly stocked, the fireplace didn't work, the beds were lumpy or hard as rock. The hot water in the shower was just a trickle, I had to use cool water to shower. The listing boasts a hot tub - the hot tub was not on the premises, it was not even a walkable distance away. Worst of all, the smoke detectors were chirping upon our arrival. I called Vacasa to report this. They first suggested I remove the battery in an effort to stop the chirping, but anyone who has any experience with smoke detectors knows the detector will continue to chirp (as if that were the biggest concern). After I pointed out the concern wasn't the annoyance of the chirp, it was a safety concern. The person I spoke with said she would have someone come out to remedy the problem. After a couple of hours and no maintenance person, I called back and was told that there was no one available to go over that evening and they would come in the morning. No one came. I am shocked at Vacasa's lack of concern about guest safety. We were hours from home and had no where else to stay, so we stayed one night and left early as I did not want to stay another night in a home where safety was of no concern to the host and the rest of the accommodations were disappointing. I guess it was good that the fireplace didn't work after all.
Gail C.
Se hospedó 2 noches en febrero de 2025
