8/10 Buena
Cheri L.
16 abr. 2025
Le gustó: Limpieza, comunicación, ubicación y veracidad del anuncio
Family-Friendly Space with Potential, But Too Many Maintenance Issues
We really appreciated the space and location. The home is in a quiet, safe, and family-friendly neighborhood with plenty of room for everyone to relax and spread out. It was mostly clean and had a welcoming atmosphere.We also appreciated the starter supplies provided—things like toilet paper, paper towels, laundry tabs, and dish soap, which helped us get through the first few days without needing to run to the store immediately.That said, our stay came with quite a few inconveniences and maintenance issues: Upon arrival (late at night), we weren’t on the approved guest list and had to call and wait before being allowed entry—an exhausting start after a long day of travel. We had no hot water for the first two days. After several maintenance visits and even a water heater replacement, it wasn’t until the temperature was adjusted again that the issue was resolved. We were locked out on our last full day because the keypad batteries died. After calling management again, we waited about 45 minutes outside until maintenance arrived to let us in. The living room TV didn’t work at first because the remote was missing—we eventually found it in the couch cushions. Most TVs required two remotes (TV satellite/cable). One of the patio chairs had a cushion that slid off; when I went to adjust it, I saw the seat was completely broken. Another chair was the same. We found a pair of earrings on the walkway near the pool—luckily we didn’t step on them them barefoot—and there was loose tra
Cheri L.
Se hospedó 6 noches en abril de 2025
