LeConte View Lodge: Black Bear Falls

Thanks for your response. We really appreciate it.

Thanks for taking sometime to give us feedback. We would love to host you again.!

I’d like to address your concerns. First, I want to clarify that we always strive to provide a comfortable experience for all our guests. However, it seems there has been some miscommunication. Regarding your claim about early checkout , I want to assure you that this was never my intention. You had already confirmed your departure around the second day of your stay, which is why you checked out in the evening. While I understand you had concerns about the cleanliness and the shower, the cleaning team had arrived and left promptly. It's unfortunate that you chose to leave early, but as mentioned, you had already communicated that you would be departing soon. I regret that we could not resolve your concerns during your stay. We have already credited you with $200 for miss communication which was taken care right away and we request you not to do the same with other hosts.