Lake View Domes

I feel the need to defend my house and Joey's subsequent disappointment with his stay. This house has an R55 rating for insulation. These walls are twelve inches, thick and fully insulated. The mini split is plenty cold, but the guest had it on the incorrect setting (dehumidify instead of cool). I write in the guest book as well as the welcome card that if there are any issues with anything to please give us a call. I never received a call until I got a text message the next morning telling me that he was leaving after one night. I was not given the opportunity to address and correct the situation until after he left. I guarantee you, we lived in this house for a year with a dog, and there was never a problem with the AC. I do note in the directions for the dome that you need to pick up drinking water. This is a common problem in rural New Mexico. The well water is treated and filtered, but doesn't taste great. I have since provided a 5 gallon container and a water cooler in the minnedome. There's a 3rd issue that we had, and I didn't see it in this review, is that we have a Sleep Number bed. Joey said that had he known we had a Sleep Number bed, he would not have rented the place. It is clearly stated in the description of the property now, as it was then. I know this was Joey's first experience with VRBO and I do not want it to be his last. I suggest that next time he should read the full description and ask for any help if he has questions.