2/10 Terrible
Kevin M.
28 ene. 2025
No le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Disappointing stay
Our stay at this rental was extremely disappointing due to numerous issues with the property and the host's poor communication, which made our trip unnecessarily stressful.To begin, we didn’t receive the check-in instructions by the time we arrived, forcing us to drive to the host’s office to figure out how to access the property. This delay was both inconvenient and unprofessional.Once we finally checked in, the problems continued. There were no parking passes left for our cars. The toilet in the main bedroom was not functional and required a plumber to come out twice before it was finally fixed Saturday afternoon. The bed frame in the main bedroom was also broken and collapsed while I was laying on it. When complaining about these issues, we were kept waiting for “updates” and had to keep following up. I once again had to drive to the office in order to receive a timely update. Instead of resolving the issue properly, the host offered a blow-up mattress, which didn’t arrive until midday Saturday. All of these delays and inconveniences left us without proper sleeping arrangements, parking passes, or a functional bathroom for nearly half of our stay.In addition, the property was not adequately stocked with basic necessities like trash bags and dishwasher pods, so we had to purchase these items ourselves, adding yet another layer of frustration.The lack of timely communication from the host throughout these issues only made matters worse. Considering the premium price
Kevin M.
Se hospedó 2 noches en enero de 2025
