Pool~Hot Tub~Game Room~Fire Pit~Mini Golf~Frisbee Golf~Basketball & Soccer Court

Thank you for your feedback, David. The moth issue you experienced was certainly frustrating, and I agree that it was not the standard experience we strive to provide at Casa Kokopelli. For the benefit of future guests, I would like to provide additional context. Prior to arrival, I accommodated David's request for an early 12:30 PM check-in. Approximately two hours after arrival, I was notified of moth activity in the game room. Because this occurred on the start of Memorial Day weekend, pest control services were unavailable that afternoon, so I immediately sent my cleaner to the property instead. She arrived within roughly two hours, spent 30–40 minutes addressing the issue, and left additional supplies to help manage any remaining insects. During her visit, she also noted that the game room window was open, which may have contributed to the problem. The following day, David informed me there were still moths present. Within about an hour, I had several different insect-control products delivered to the property and asked to be kept updated so I could continue addressing the situation if needed. After that, I did not receive further communication regarding the effectiveness of those measures during the remainder of the stay. While I understand David's disappointment, I believe it's important to note that this was an unexpected issue rather than a recurring condition of the property. When unforeseen problems arise, my responsibility is to respond quickly and do everything reasonably available to correct them. In this case, I arranged immediate on-site assistance, provided additional mitigation measures, and ultimately waived the early check-in fee because I recognized the inconvenience. I regret that David's stay was impacted, but I am confident that my response reflects the level of care and attentiveness that the vast majority of Casa Kokopelli guests have come to expect.