Ocean Breeze 2D - Modern Spot by the Beach

Thank you for recognizing our quick communication during your stay. We are sorry to hear that some aspects of your experience did not meet your expectations. All of our units are strictly non-smoking. We wish the concerns regarding the walls, bathroom ceiling, and broken items had been reported to us during your stay. Our FunQuest team takes pride in addressing issues in a timely manner so that our guests can have a more comfortable and enjoyable stay. Unfortunately, we cannot correct an issue if we are not made aware of it. Regarding the pool, it is serviced by a professional pool company on a regular schedule. We also have long-term tenants at this complex who are usually very good about letting us know if scheduled pool service appears to have been missed, and we received no such reports during your stay. Had you brought this concern to our attention, we would have gladly contacted the appropriate party to have it investigated. Resort rules, including pool rules, cleanliness expectations, and quiet hours, are enforced. Guests routinely reach out to FunQuest when they observe an issue, allowing us to notify the appropriate staff and have the situation addressed. Again, we received no reports regarding these concerns during your stay. Had we been informed, we would have been happy to assist. We truly appreciate guest feedback, and we will look into it. Hope you enjoyed our beautiful beaches.

Thank you for your kind comments! We're so glad you enjoyed the great location and found our management team to be helpful. We did notice that the rating does not seem to match your written review, so we wonder if it may have been entered by mistake. Regardless, we truly appreciate your feedback and thank you for choosing to stay with us. We hope to welcome you back again in the future!