This property has an excellent view,location, owner easy to deal with, resort beautiful, pools and hot tubs were great, tiki bar and restaurant were excellent, wildlife views excellent, the staff at restaurant were AMAZING and very helpful and extremely friendly Fownfalls/issuesCouldn't get pool towels, 2 ladders and 1 hot tub down, inconsistencies with elevators working and not fixed had to push 3 levels with carts in parking garage while maintenance sitting on carts watching and smoking in garage could've assisted with carts they were stretched out on, pony tail maintenance was a jerk and complained that I should've parked far away from door to bring out last of luggage while he sat exactly where I parked, salespeople in north tower were EXTREMELY RUDE AND DISGUSTING SPITTING all over deck where people walked and ate/ shut door in face and overall rude, gym was very minimal per what was described in amenities have the equipment broke or floor all NASTY DIRTY and coming apart and disheveled, Starbucks /little ice cream shop open until only 2 Sunday-Thursday should be later in my opinion with the kids and adults wanting coffee saw many people come to door and leave, front desk in north tower not very helpful and would get annoyed if you asked anything, keep lazy river a little cleaner didn't clean 1x while we were there, the chairs on pool deck were NOT supposed to be saved early in the morning for over 30min but everyday watched people put stuff on at 7ish I morning and