I paid for an early check in. But once I got to the property I couldn’t access it. I called the management company and this issue was resolved quickly. Once we got into the property everything seemed okay. We initially only had issues with not having enough wash cloths and needing batteries for remotes. Someone eventually came to drop off more wash cloths, but instead on replacing the remote batteries, they took the remotes and never brought them back. But all in all we were fine with the house, that was up until we noticed the roaches and ants. We were booked to stay for 8 days so this had to be dealt with ASAP. I contacted the management company to tell them about the issue, they apologized and asked if I wanted someone to come look at it. I needed the issue fixed so I called pest control myself and just paid it out of pocket. The roach infestation was off putting, but the ants were everywhere. Mainly all over the kitchen, and everywhere in the upstairs primary bedroom. We even saw ants crawling in the bed. My wife refused to return to the property even after pest control came. The property had a small game room and a small pool so some of the younger kids wanted to go back. So I left the bags in the hotel we ended up renting and used the house as a place for the kids and I to hang at during the day. Needless to say the stay wasn’t enjoyable and we will not be returning.