4/10 Mala
Christy S.
5 ago. 2025
Le gustó: Comunicación y ubicación
No le gustó: Limpieza, check-in, veracidad del anuncio
The location of this cabin is great—nestled among tall evergreens with easy access to the Colorado River, and just a short drive to Grand Lake village and RMNP. The beds were comfortable and the WiFi met our needs. The owner was very nice and responsive via call/text throughout the stay.That said, there were several issues that affected our experience. Prior to check-in, the owner shared instructions, but the listing didn’t disclose that guests would need to manually turn on the water well, two water heater switches, and a furnace switch to get hot water and heat. These details would’ve influenced our decision to book, had we known upfront.The door code provided didn’t work, which caused initial frustration (this feedback was shared directly with the owner over phone to remediate for future guests). Basic essentials were lacking—no extra toilet paper, paper towels, and limited trash bags were available, and we had to purchase our own. The cooking staples (like salt and pepper) were expired, towels were limited, and the listing didn’t clearly state there was no washer/dryer. One bathroom ran out of hot water, especially when breakers tripped, which we had to troubleshoot ourselves. The outdoor trash bin was already half full upon arrival—likely bad timing with trash pickup day.While we appreciate the charm of older cabins, clearer expectations and a more transparent listing would have helped us better prepare—and likely avoid some avoidable surprises during our stay.
Christy S.
Se hospedó 6 noches en julio de 2025
