4BR Near Wynwood, Design District, Beach, Brickell Near Little Havana + Parking

Thank you for your stay and for noting that communication was great and that it was an overall good place to stay. We wish these concerns had been brought to our attention during your stay, as we would have gladly addressed them. The home is stocked with kitchen essentials as advertised, and neighborhood preferences and bug encounters in South Florida can vary by guest and season.

We’re sorry to hear your stay did not meet expectations, but several points in this review are inaccurate and misleading for future guests. The home and sleeping arrangements are clearly shown in the listing photos and description, which were professionally taken and accurately reflect the layout and capacity. Many groups of similar size have stayed comfortably without issue. Cleanliness is taken very seriously. The home is professionally cleaned and inspected before every check-in. We have no records or evidence of unclean linens, stains, or the conditions described. Had this been reported during your stay, we would have addressed it immediately. Regarding amenities, the listing does not advertise items such as bottled water or specific seasonings as guaranteed supplies. Maintenance items like the toilet seat or any cleanliness concerns were not brought to our attention during your stay, giving us no opportunity to resolve them in real time. Comments about the neighborhood are subjective and outside of our control. The property is located in a central Miami area, as clearly disclosed, and many guests enjoy its proximity to major attractions.