Coastal Cabana - 4BR

Hi Patrick, we appreciate you taking the time to share your feedback. Had we known that getting onto the bed was challenging during your stay, we would have been happy to explore ways to assist. This is the first feedback we’ve received regarding the bed height, and we’ll keep it in mind as we continue looking for ways to improve guest comfort. As for parking, the property can accommodate up to three cars parked in tandem in the driveway. We’re also grateful we were able to accommodate your request for a complimentary late check-out for added convenience during your stay. Thank you again for sharing your experience with us. We hope to have the opportunity to host you again and will continue using guest feedback to enhance future stays. -Casago San Diego

Thank you for the feedback. We're glad our team was able to help you immediately when you had trouble entering the property. We're also happy the property was cleaned well upon your arrival. We hear your comments about the slow draining tub, the patio cushions, and the driveway, and we appreciate you sharing these details. We're so glad the space worked well for your group and that you enjoyed the location

Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the location and the layout of the home. We apologize for any inconvenience caused by the general wear and tear you noticed. Your comments are very important, and we will be sure to pass them along to our local team so they can address these concerns and help improve the guest experience. We appreciate you choosing Vacasa and hope to host you again in the future.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Hi, Galen, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.

Thank you for sharing your feedback! We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking.

Hi Michael, Thank you for the compliments, and we love hearing how much you and your family enjoyed your stay with us! We’re also glad we were able to resolve the issue with the dishwasher after you called our 24/7 guest hotline. You were the perfect guests, and we appreciate you taking care of our place as if it were your own. Please come and stay again at any time!

Hi Patti, Thank you for the compliments, and we love hearing how much you enjoyed your stay with us. We hope that you made yourselves right at home. That being said, we do apologize for the issues you encountered with the busy street and the driveway. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner for consideration. By the way, you were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come back and visit us again at any time. -The TurnKey Team

Hi Alyssa, Thank you for taking the time to leave this review! We’re so happy to hear that you had a great stay with us. We verified that the breaker had tripped for the washer and just needed to be reset, then washer started working again. Next time, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. If there is anything else we can do for you please reach out to us!

Hi Michelle, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!