We are a family of six. Communication was excellent between the owner and myself. Our flight arrived late, and there were no problems whatsoever getting into the house. Everything was neat, clean, and accessible. There were plenty of clean towels, toilet paper, all the kitchen essentials. The beds were comfortable and there were plenty of pillows and extra bedding and blankets. Even snacks and coffee were put out for us to enjoy! This house by far has been our most favorite Michigan rental. The layout of the house was perfect and a lot of thought went into what people might need during their visit. We appreciated all the little extras, which made our stay very comfortable and enjoyable. We were able to enjoy the backyard as well and we barbecued a couple times. This property was close to my husband's work in Troy, our friends, and shopping. There is a big Meijer not far from the rental. Pretty much anything you need is close by. The neighborhood was quiet and we felt very safe. We highly recommend staying at this rental. It beats any hotel by far! Thank you and hope we can rent from you again the next time we are in Michigan!