The room listing was very accurate, and the room overall was very nice. It was well appointed with typical beach type decor.
The Palms Condo Management has wrist bands allowing you to use the amenities. These are $75 each if lost. At least we were advised of this when we checked in. I have older kids so it was no big deal, but if you have younger kids, these could easily be lost. Also, the room key is $5 each if not turned in. That is ridiculous. Those little plastic cards cost nothing to replace.
Check out is by 10 am on the date of your departure; however, the front desk did not open until 8 am. I tried to check out before 8 am and had to wait. If you want to act like a resort, then man the front desk 24/7.
The pool area needs significantly better lighting at night.
My family enjoys playing tennis. The two tennis courts are in serious disrepair. They desperately need to be resurfaced. Also, only five of 12 lights were operational for playing at night. Of course, night time in the summer in Destin is an ideal time to play, but not at the Palms with less than 50% lighting available.
One good thing is the raised parking offers shade. This does help keep your vehicle cool in the hot summer sun.
I am not certain I will ever stay at the Palms again, but again, not because of the room itself. This is due to what I see as management missing obvious flaws.