13th-floor oceanfront condo with balcony, AC, grill, pool, hot tub & gym

Thank you, Melissa, for sharing your thoughts about your stay with us. We truly appreciate your feedback and are glad to hear that you enjoyed the location and found the kitchen well-equipped. We’re sorry to learn that the dryer wasn’t functioning and that the bed and pillows didn’t meet your comfort expectations. That’s definitely not the experience we want for our guests, and we’ll be addressing these issues with our team to ensure improvements are made. We also understand how important those little comforts, like salt and pepper, can be during a stay, and we’ll look into providing those essentials in the future. Your insights help us enhance the experience for everyone, and we hope you’ll consider staying with us again. We’re committed to making every visit as comfortable and enjoyable as possible.

Michael, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

Thank you for your feedback, DeAndrea. We are so sorry for the frustration you experienced accessing the home. All of the homes in this HOA have e-locks installed and the unique access code is delivered in each guest's check-in email. Please know the number to contact our customer service team is also in the check-in email. We apologize if this was missed. We have also passed along your review to the local manager. They will work with the owner to make any needed upgrades and repairs. We appreciate you letting us know there is room for improvement and we hope for an opportunity to better serve you in the future.

Thank you, Kym, for sharing your experience with us. We're thrilled to hear that you found the condo cute and clean, and that it had everything you needed for a perfect beach trip. Comfort is a top priority for us, so it's wonderful to know you enjoyed the beds and the stunning balcony view. We truly believe that the right setting can make all the difference in a getaway. We hope to welcome you back soon for another relaxing stay by the beach!

Thank you, Allison, for sharing your experience with us! We're thrilled to hear that you enjoyed the beach access and the pool, as well as the amazing view from the condo. It’s wonderful to know that the space had everything you needed for a comfortable stay. We take pride in ensuring our homes are well-equipped and maintained, so your feedback means a lot to us. We would love to welcome you back for another stay whenever you're ready to return to Gulf Shores!

Thank you, Tyler, for sharing your experience with us. We're thrilled to hear that your first trip to Gulf Shores was a success and that you found the check-in process smooth and straightforward. Our goal is to provide all the information you need to make your stay enjoyable, and it’s wonderful to know we hit the mark for you. We take pride in ensuring our properties are well-prepared and welcoming, and your feedback reassures us that we’re on the right track. We would love to welcome you back for another stay whenever you're ready to explore more of what Gulf Shores has to offer.

Thank you, Lauren, for sharing your thoughts with us. We’re so glad to hear that you found the condo nice and clean; we take great pride in maintaining our homes to ensure a comfortable stay. We understand that the building's appearance may not have met your expectations, and we appreciate your feedback. It’s important to us that every aspect of your experience is enjoyable. We’re always here to help and improve, so we hope you’ll consider staying with us again in the future. Your comfort and satisfaction are our top priorities.

Thank you, Derrick, for your kind words! We're thrilled to hear that you found the condo clean and enjoyed the early check-in. It’s our goal to provide a welcoming and comfortable space for our guests, and it sounds like we hit the mark for you. We truly appreciate your feedback and would love to welcome you back for another stay in Gulf Shores. Safe travels!