The Quiet Chimney @ Lake Lure

Hi Sheila, thank you for staying with us. I noticed your rating and that the stay was not as expected. If you’re willing to share what fell short, I’d really appreciate the feedback. We’re always looking for ways to improve our guests’ experience. Thank you again for choosing our property.

Thank you for your feedback! We'd like to clarify a few items: * A hot tub is not listed as one of our amenities and is not included in the property description. * The jetted tub (jacuzzi) is fully operational. The stopper is located on top of the tub and is easy to find. * The garbage bins are located next to the parking area for your convenience. We truly appreciate you taking the time to share your experience. Guest feedback helps us continue improving and provide an even better stay for future visitors. Thank you for choosing **The Quiet Chimney**. We wish you safe travels and hope to have the opportunity to host you again! Warm regards, **The Quiet Chimney**

Thank you for your feedback! We're so glad to hear that the property was a great fit for your needs and that you found it to be a good value. We apologize for the confusion during check-in. Thank you for pointing out that the keypad instructions were not as clear as they could have been. Based on your feedback, we've updated our check-in instructions to make the process more intuitive for future guests. We're also sorry we weren't able to respond in real time. We strive to be as responsive as possible and appreciate your patience. We're grateful our neighbor was able to assist you quickly so you could begin enjoying your stay. Thank you again for staying at **The Quiet Chimney** and for taking the time to share your experience. Your feedback helps us continue to improve, and we hope to have the opportunity to welcome you back in the future! Safe travels! **The Quiet Chimney**