Nantahala Lake Hideout

Christopher. Please know that we value our guests' feedback as we strive to provide every one of them with a comfortable experience. It is a pleasure to hear you enjoyed your stay with us. We look forward to hosting your next stay.

Hi Padraic. Thank you for your feedback regarding your recent stay. We’re glad to hear that you enjoyed the location and the peaceful atmosphere. We apologize for the inconvenience caused by the lack of cell service and Wi-Fi, as well as the absence of useful guest information. We understand how important these amenities are for a comfortable stay, and we appreciate your insights. Your feedback will help us improve the experience for future guests. Thank you for sharing your thoughts, and we hope to welcome you back for a stay that better meets your expectations.

Hi, Laura, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Daniel, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

Thank you so much for taking the time to share your detailed feedback. We're glad to hear that the home had all the necessities and that you enjoyed the beautiful lake and easy check-out process overall. We sincerely apologize for the inconvenience you experienced with the trash disposal instructions and the limited landfill hours. Your comments about the lack of this information in the check-out instructions are very helpful, and we will be sure to pass this along to our local team to improve future guest experiences. Regarding the moisture and dampness in the home, thank you for bringing this to our attention. We will share your suggestion about adding a dehumidifier with the property manager to help enhance comfort during warmer months. We hope you'll give us a second chance to impress you.

Thank you, Emer, for your feedback. We are very sorry to hear about the issues you’ve encountered during your stay and we appreciate you bringing these concerns to our attention. Our local team strives to provide every one of our guests with the best vacation possible. We apologize if our standards were not met during your time with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.