Dawn Beach Condominiums #1021

Hi Tamara, Thank you for taking the time to share your experience with us. We’re thrilled to hear you had a great stay and hope that you made yourselves right at home. Please let us assure you that we value your feedback, and your comment about having a queen bed has been passed along to the homeowner for consideration. You were perfect guests, and we cannot wait to host you again. -The TurnKey Team

We highly appreciate your review, Candice. We have taken this into account and brought this up to the local operations manager as a means to make necessary fixes and improvements.

Hello William, thank you for taking the time to share your experience with us. We appreciate your honest feedback, as it helps us grow and improve. I’m sorry to hear you experienced several issues during your stay and I know how frustrating that can be. I’m glad our local team was able to step in and help resolve those problems for you. I regret that we didn’t fully meet your expectations this time. We’d love the opportunity to host you again and provide a much better experience in the future.

We sincerely apologize for the inconvenience that you have experienced during your stay. We appreciate your feedback and informed our local team about it to avoid future complaints. We do hope we will have another chance to host next time.

Hi Tim, Thank you so much for taking the time to leave a review and share your experience! We’re so happy to hear that you enjoyed your stay with us and it sounds like the perfect location for you. All of our properties are verified to ensure that all photos, amenities, calendars, and rates are 100% accurate. If there’s anything we can follow up on to make your experience with us better, please feel free to reach out any time and let us know.

Thank you for taking the time to share your valuable feedback. We are very sorry for the inconvenience of checking in and for cleanliness issue. We do feel it is important to note that our team assisted promptly upon these concerns being reported, and we regret that this experience detracted from your vacation with us. We made our local operations manager aware of all your concerns, and we will follow up with our team to ensure that all your concerns will be addressed. We hope you will give us a second chance to impress you.

Hi Cecilia, thank you for sharing your review. We're glad to hear that you enjoyed your stay. We apologize for the inconvenience caused by the lock issues. Please know that the access code for check-in will work at the scheduled time. However, we have passed your feedback to our local staff to bring it to their attention. We hope to have the chance to host your trip again in the future.

Hi William, Thank you for taking the time to leave us this feedback, and we’re so sorry to hear your experience with us was not as great as it should have been. It’s our highest priority to make sure our guests have the best experience possible, but although we do try our best to offer the most impeccable service possible, there are times when we fall short of that. It looks like we were able to send someone out to release the birds and cleaned up the mess after you contacted our 24/7 guest hotline. Please be assured our local team is following up on everything else you’ve mentioned and will make sure each of your concerns is addressed. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and keeping our properties in perfect shape. If there is anything we can follow up on to make your experience with us better, please feel free to reach out any time and let us know.