4/10 Mala
Bridgette M.
24 dic. 2024
Le gustó: Limpieza
No le gustó: Comunicación y veracidad del anuncio
False Advertising - NO pool, NOT family friendly
The house is nice and big and our issues were not with the house or location but with the owner. The listing had advertised a pool. When I heard from the owner about the check in she did not mention a pool so I asked her directly about it. She responded very coldly and said something along the lines of there are pools around, but the rental did not include any pool access. I contacted VRBO and they were very helpful and understanding. The next day we were given 8 one-day passes for SHARC. (The owner acted like this was out of the kindness of her heart, but ultimately it was because I complained to VRBO.) The stay was fine, no issues, but a few days after I received a nasty text from the owner saying that her house had never been left so filthy. Which is just a lie. I have rented many houses before and always have received good reviews from owners. We meticulously did everything on the check out list and put everything back where we found it. Her main issue was that there were finger prints on the sliding glass door and that was unacceptable. She advertised the home as family friendly and I was upfront about the ages of our kids (9,6,4,2) when I booked. I’m shocked that children’s fingerprints on a window would warrant a house being described as filthy. Ultimately, a beautiful property but with an owner I would never rent from again.
Bridgette M.
Se hospedó 3 noches en julio de 2024
