Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was somewhat unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our stay at the Take My Breath Away cabin at Elm Spring Resort was unfortunately a disappointing experience overall.Upon arrival, the door code provided in the email did not work. We kept getting a red X, as if the code was incorrect. It was nighttime and raining, which made the situation even more frustrating. After calling and waiting on hold, the automated system advised that they could not help and instructed us to send an email. I emailed but received no response. I eventually sent a text message, and after confirming we were at the correct cabin, they provided a different code that worked. The entire process took approximately 45 minutes just to get inside.The cabin itself was spacious and had beautiful views, which were definitely positives. There was plenty of room for the six of us. However, the exterior and furniture were dated and showed their age, and there were several issues inside that affected our overall experience.After showering, I noticed a strong musty, mold-like smell in the bathroom. Upon investigating, I found spots in the grooves of the wall that appeared consistent with mold or mildew. I reported the issue, and a maintenance person came to look at it. They wiped the spots off one section of the wall but did not inspect the other walls where similar spots were present. My husband has asthma, so we chose not to use that bathroom for the remainder of our stay.We also found someone else's hair in one of the beds, which raised concerns about the thoroughness of the cleaning. Some of the light switches and electrical outlets also did not work properly.Another thing to consider is the location. It was approximately a 40-minute drive to pretty much anywhere we wanted to go, so guests should be prepared for a fair amount of driving if they plan to explore the surrounding area.