Cozy Cabin w/ Deck & Fireplace in Big Bear!

Shared from the owner:"Hi Carlee, Thank you for sharing your recent stay experience. We're pleased you found check-in easy and appreciated our property manager's assistance. Delighted you enjoyed the fireplace and breakfast bar, and found the location excellent!We apologize for any inconvenience regarding the living room size and the sofa's sleeping suitability. The first photo in our listing indicates the cabin's 650 sq feet size. We regret any confusion this may have caused. The sofa bed is designed for two individuals, and its comfort can vary based on personal preferences.Our cleaners ensure the cabin is spotless upon your arrival. If cleanliness concerns arise, informing us during your stay would have allowed us to address the issue promptly. Your feedback is valuable for ongoing improvement. We look forward to hosting you again for an enhanced experience."

Hi Dorothy, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:- We apologize for the difficulties you experienced with the lighting. The property is equipped with a ceiling fan light, kitchen lights, a standing lamp, and a table lamp. We will ensure these are functioning properly and consider adding more lighting options.- The backyard has recently been weed-abated, but we will ensure it is maintained to prevent any inconvenience caused by natural growth.- We were unaware of the dryer knob issue and the broken temperature setting knob on the refrigerator. We will address these concerns immediately to ensure they are fixed for future guests.- A new couch was recently purchased, and the furniture is fairly modern. We appreciate your feedback and will continue to assess and upgrade the furnishings as needed.- For privacy in the living room, we will look into providing more substantial curtains to ensure our guests feel comfortable.Thank you for bringing these issues to our attention. We appreciate your feedback as it helps us continue to improve and provide a better experience for future guests. Thanks again for taking the time to leave your review!