Crystal Beach. Caribbean Dunes. Completamente renovado. Unidad en esquina. Vista al Golfo.

This was our first non-5 star review, which was bound to happen at some point because, although we try, it is impossible to please everyone. We have taken your feedback to make everything better for following guests. I wish you could have expressed your concerns to me on your first night instead of your last night, because I would have taken care of it immediately. Although I saw your pictures, I would not characterize the house or fridge as “full” of hair. There was a strand on the back of the basin of the toilet, in the corner of the window behind the blinds, and stuck to the Brita filter in the fridge (which, although I thought was a nice extra amenity, we have since gotten rid of, due to your complaint). We have fixed all of those issues. Unfortunately, you also admittedly violated our house rule of no smoking on the porch and, although you said your husband had smoked cigars, the whole condo smelled like marijuana (as identified by multiple members of our cleaning crew), which was a HUGE concern, especially since our next guests had small children. Thankfully, our cleaning crew worked tirelessly to make sure the condo was smelling fresh again for the following guests. Our goal is to keep our 5 star review streak going and happy guests coming back— always room for improvement and we have done just that, thanks to your feedback.