The apartment was very pleasant and clean. I stayed there by myself and felt quite secure. As far as any criticisms, there were only some minor suggestions -- more hooks, etc. -- that I already gave to management. Sara, who orients one on how things are set up, is extremely competent and friendly. I found this company to be accommodating and professional. By contrast, at my sister's apartment with a different rental company, both the cleaners and the contact person were over a half hour late, and the apartment wasn't ready for them, either. No such problem for me! The bed was really comfortable (it's new, I was told). The location is perfect, with a bus stop just a half block away, yet this is on a quiet street. There is a flight of steps one must go up to get to the elevator, but this was not an issue for me. I enjoyed coming back to the apartment after a long day. I would recommend this company, and this apartment. Thanks again!