Una de las propiedades con mejor puntuación de la zonaUna de las propiedades con mejor puntuación de la zona
Aspectos destacados
Ubicación cerca de la playa
Disfruta del mar y siéntete en el paraíso con una ubicación destacada por los huéspedes.
Juegos
Una opción poco común: disfruta de una gran variedad de juegos disponibles en la propiedad.
Ubicación céntrica
Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
Lugares de interés cercanos
Cerca de Paseo marítimo de Bethany Beach
6 habitaciones5+ baños14 personas
Servicios principales
Balcón o patio
Acceso al parque acuático
Asador
Aire acondicionado
Refrigerador
Lavadora
Explora la zona
Bethany Beach, DE
Tótem Chief Little Owl
Place, Tótem Chief Little Owl
3 min a pie
Paseo marítimo de Bethany Beach
Place, Paseo marítimo de Bethany Beach
3 min a pie
Bethany Beach Beaches
Place, Bethany Beach Beaches
3 min a pie
Salisbury, MD (SBY-A. Regional de Salisbury - Ocean City - Wicomico)
Airport, Salisbury, MD (SBY-A. Regional de Salisbury - Ocean City - Wicomico)
54 min en auto
Habitaciones y camas
6 habitaciones (para 14 personas)
Habitación 1
1 cama King
Habitación 2
2 camas individuales
Habitación 3
1 cama King
Habitación 4
1 cama Queen
Habitación 5
1 cama King
Habitación 6
2 literas individuales
5 baños, 1 medio baño
Baño 1
Solo regadera
Baño 2
Tina o regadera · Excusado
Baño 3
Excusado
Baño 4
Excusado · Solo regadera
Baño 5
Tina o regadera · Excusado
Baño 6
Tina o regadera · Excusado
Ambientes
Deck o patio
Cobertizo o lanai
Cocina
Área de comedor independiente
Área de comedor
Información de la propiedad
Luxury Bethany Beach House - 1 Block from the Beach!
Rest and relaxation await you at “Happy Ours”, an upgraded home in Bethany Beach with 6 bedrooms and 5.5 bathrooms - including 3 Primary Suites! There is space for all vacationers with two living rooms, a large outdoor deck, a large screened-in porch, and a ground-floor patio area. In addition, there are two laundry areas, a spacious gourmet kitchen, an elevator, and 2 outdoor showers. All of this space and luxury, just one block from the beach, fabulous restaurants, and boutiques galore!
EXPERIENCE BETHANY BEACH
Bethany Beach has a beautiful seasonally guarded beach, entertainment at the bandstand, fabulous restaurants, shopping, and games for all ages. Take a short drive to The Freeman Stage, go shopping at the nearby Rehoboth Beach outlets, or enjoy mini golf in Fenwick Island or Bethany Beach. Everyone will enjoy their stay at this Bethany Beach home.
LINEN PACKAGE 1st Choice Properties provides bed and bath linens for you. Your linen package includes: fitted sheets, top sheets, and pillowcases for all beds; sets of bath towels, hand towels, and wash cloths for all guests; kitchen towels and bathmats for all full bathrooms. Your linens will be delivered to the home prior to your arrival; you are responsible for putting the linens on the beds. You are also responsible for bagging the linens at the end of your stay and leaving them outside the residence for pick-up after your departure.
STARTER KIT 1st Choice Properties also provides a Starter Kit with all rentals. Your Starter Kit includes (1) roll of paper towels, (2) rolls of toilet paper, (1) 3oz bottle of dish soap, (1) dish sponge, (1) 13gal kitchen trash bags. You are responsible for providing any additional toiletries, soap, and paper products as needed.
CHECK IN & CHECK OUT Check-in is 4PM and check-out is 10AM. This is non-negotiable. Your access codes for the property will activate and deactivate precisely at these times; occupancy outside these timeframes without express permission from 1st Choice Properties is considered unlawful trespassing. 1st Choice Properties will contact you directly the day of your arrival if your property is available for an early check-in at no additional cost to you; this is our standard practice and you do not need to contact us to opt-in to it.
DELAWARE SHORT-TERM RENTAL TAX Delaware has imposed a short-term rental lodging tax at the rate of 4.5% of the rent upon every occupancy of a short-term rental within the State. This new tax went into effect on January 1, 2025. The tax applies to all short-term rentals in Delaware, including those listed on platforms like Airbnb and VRBO.
-Delaware regulations require all guests to sign a lease agreement within 10 days of booking. A lease agreement will be sent within 24 hours of booking and an electronic signature is required before final check-in information is made available.
-The property owners we represent do not permit reservations for groups under the age of 25.
Agrega fechas para ver los precios
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Guests will be charged a $99 damage waiver that will cover up to $1000 worth of accidental damage to the property.
The guest must sign a rental agreement after making the reservation. Additional details emailed after the reservation is made.
Guests will be charged a $79 damage waiver that will cover up to $1000 worth of accidental damage to the property.
Información importante
Información importante
No. de propiedad: 929252vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión no indicó si hay detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión indicó que hay un detector de humo en la propiedad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Bethany Beach
esta casa de vacaciones se encuentra en el área de Centro de Bethany Beach en Bethany Beach, cerca de parques temáticos y cerca de la playa. Parque de Atracciones Jolly Roger es un punto de interés famoso y la belleza natural de la zona puede apreciarse en Ocean City Beach y Playa Maryland. ¿Quieres asistir a un evento o partido mientras estás en la ciudad? Consulta el calendario de The Freeman Stage at Bayside, o puedes salir una noche a Seacrets. Las actividades como paseos en jet ski y kayaks ofrecen una gran oportunidad de disfrutar del agua y, si buscas un poco de adrenalina, puedes hacer senderismo y ciclismo en los alrededores.
Paseo marítimo de Bethany Beach - A 3 min a pie - 0.3 km
Bethany Beach Beaches - A 3 min a pie - 0.3 km
Golf Captain Jack's Pirate - A 6 min a pie - 0.6 km
Bethany Beach Bandstand - A 6 min a pie - 0.6 km
Medios de transporte
Ocean City Station - 27 min en auto
Ocean City, MD (OCE-A. Municipal de Ocean City) - 32 min en auto
Restaurantes
Wawa - A 18 min a pie
Ocean 99 - A 5 min a pie
Claws Seafood - A 4 min a pie
Mango's - A 6 min a pie
Dunkin' - A 13 min a pie
Preguntas frecuentes
¿Luxury Bethany Beach House - 1 Block from the Beach! acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta el estacionamiento en Luxury Bethany Beach House - 1 Block from the Beach!?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Luxury Bethany Beach House - 1 Block from the Beach!?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Luxury Bethany Beach House - 1 Block from the Beach!?
El check-out es a las 10:00.
¿Dónde se encuentra Luxury Bethany Beach House - 1 Block from the Beach!?
Esta casa de vacaciones se encuentra en Centro de Bethany Beach, a 5 minutos a pie de Bethany Beach Beaches y Paseo marítimo de Bethany Beach. Museo de la ciudad y Tótem Chief Little Owl también se encuentran a 10 minutos.
Opiniones
9.4
Excepcional
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 29 de 34 opiniones
10 - Excelente
29
Puntuación de 8, es decir, Bueno. Basada en 2 de 34 opiniones
8 - Bueno
2
Puntuación de 6, es decir, Aceptable. Basada en 1 de 34 opiniones
6 - Aceptable
1
Puntuación de 4, es decir, Malo. Basada en 0 de 34 opiniones
4 - Malo
0
Puntuación de 2, es decir, Terrible. Basada en 2 de 34 opiniones
2 - Terrible
2
9.4/10
Limpieza
9.8/10
Check-in
9.6/10
Comunicación
10/10
Ubicación
9.8/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Marilyn M.
9 jun. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Family friendly large home very close to the beach! Perfect for two families to stay while in town for a wedding! Wonderful and hope to stay again!
Se hospedó 5 noches en junio de 2026
Respuesta de VrboOwner, el 21 jul. 2026
Thank you for your positive review. We are very happy to hear you enjoyed your stay and the property. Please do consider staying with us again in the future.
Opinión verificada
10/10 Excelente
Vanessa S.
10 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful home, clean, spacious, great location! We were a group of 10 spending Thanksgiving together and this was perfect!
Se hospedó 3 noches en noviembre de 2025
Respuesta de VrboOwner, el 22 dic. 2025
Thank you for your positive review and feedback! We are very happy to hear you enjoyed the spaciousness of the property and its location. We hope you will consider staying with us again in the future.
Opinión verificada
10/10 Excelente
Renee G.
6 sep. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We enjoyed our stay at this beautiful beach home with our grandkids and our kids! We look forward to coming again next year! I would highly recommend it!
Se hospedó 4 noches en agosto de 2025
Respuesta de VrboOwner, el 11 sep. 2025
Thank you for your positive review and feedback. We are happy to hear you enjoyed the home and all it offers and hope you will return in the future!
Opinión verificada
10/10 Excelente
Kathy T.
22 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful house with perfect location for us. The kids walked into town, the boardwalk and most importantly for them, the arcade. Thanks
Se hospedó 7 noches en agosto de 2025
Respuesta de VrboOwner, el 11 sep. 2025
Thank you for your positive review and feedback. We are very happy to hear you enjoyed the property and its location. We hope you will consider staying with us again in the future.
Opinión verificada
10/10 Excelente
Joy M.
14 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great place to stay at the beach!
We had a wonderful beach week with our family of 14! This is a beautiful home with lots of great amenities. Our kids & grandkids loved being so close to the boardwalk and beach. We would definitely recommend this property!!
Se hospedó 7 noches en julio de 2023
Respuesta de VrboOwner, el 2 ago. 2023
Great to hear! We always appreciate a positive review and we hope to see you again.
Thank you,
1st Choice Properties
Opinión verificada
10/10 Excelente
Joie N.
24 jul. 2019
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great house for a big group!
We loved this house for our three family vacation! The living spaces were lovely and had plenty of room. The decks are all nice with great, comfortable furniture. The house was clean and perfect for our stay. Location can't be beat! One block to the beach, two blocks to town! Highly recommend!
Se hospedó 6 noches en junio de 2019
Respuesta de VrboOwner, el 31 jul. 2023
We at 1st Choice Properties are delighted you enjoyed your stay and appreciate you taking the time to let us know about your stay.
Thank you,
Hope to see you back at the beach.
Opinión verificada
10/10 Excelente
Cliente verificado
4 oct. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing property
Amazing house only a block away from the beach and two blocks from town. The perfect location. Enough bathrooms for everyone to have their own, which is always a plus. The elevator inside really made loading in and out a breeze. Would definitely rent this location again for our family. Thank you for everything!
Se hospedó 3 noches en septiembre de 2023
Respuesta de VrboOwner, el 7 nov. 2023
Thank you for the positive review. We are glad you enjoyed your stay and hope to see you again in the future.
1st Choice Properties
Opinión verificada
8/10 Buena
Joann W.
12 jul. 2021
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
Beaching it at Bethany!
Beautiful home, well stocked kitchen…but could have been cleaner. there were several stains in the upstairs carpet and the outdoor lounge cushions were either missing or stained. Refrigerators had inadequate cooling and ice making. It would have been nice to have better quality beach chairs and beach bikes…as most VRBO homes that I have stayed at in the past supplied. Overall the family enjoyed the Vaca and the house ….but for the price I expected better attention to detail.
Se hospedó 7 noches en julio de 2021
Respuesta de VrboOwner, el 24 jul. 2023
Hello Mrs. Wells,
I am sorry to hear the property was not as cleaned as you hoped. We ask that our guests call us if there are any issue at the property to get it resolved as quickly as possible. Updated beach chairs have been added and the property has 2 bikes for renter use. Unfortunately, more could not be added due to lack of space to store.
Thank you
1st Choice Properties
Opinión archivada
2/10 Terrible
Meredith R.
13 oct. 2017
Beautiful house....bad experience
Unfortunately the owner of this beautiful house decided that we burned a hole in one of the cushions of their outdoor couches. Not only did they charge us $225 for this outdoor cushion, but all we received was a voicemail from the property manager telling us that they would be deducting the amount from our security deposit. I will say that 1st choice properties did allow us a late checkout which was nice, but the handling of this incident was poor at best. It’s always fun when someone is condescending while they are explaining to you why they are keeping a portion of your security deposit.
It is certainly possible that someone who visited us during our stay was the cause of this damage, but I hate the way this was handled.
Our wedding & our stay at this property was awesome, it is a shame this occurred. We have absolutely no recourse & feel like we have been taken advantage of!!!
It is a very nice property, but if you ask me there are plenty of other options and it is not worth dealing with surprises like this 3 weeks after your stay.
Se hospedó 4 noches en septiembre de 2017
Respuesta de VrboOwner, el 31 jul. 2023
I am sorry you feel this way. We have reached out to explain our findings and sent pictures and an invoice for the repair of the furniture. The price that was deducted didn't even include the shipping of the new cushion. This is why security deposits are held because things happen especially in large groups. This is a non smoking property and the only part of the security deposit held was the replacement of the burnt cushion. We were delighted you had a great stay and could provide a later check out time. It is not our intention for anyone to have a bad experience and it is our job to protect our renters and owners just the same.
Opinión verificada
10/10 Excelente
Susan B.
5 oct. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Large group
I rented this house for me, my son's family, my daughter's family and my brother and his wife. There were 7 adults and two children. There was ample space for everyone to gather together or have their own privacy. The house was very clean and the kitchen was well stocked with dishes, pots and pans, and serving dishes. In addition, the table was large enough to accommodate all of us. Everyone commented how great the house was and even the location was fantastic. Very easy to walk to the beach or to the stores or mini golf. I highly recommend this place!
Se hospedó 4 noches en septiembre de 2021
Respuesta de VrboOwner, el 31 jul. 2023
So great to hear that you enjoyed your stay and the home was everything you needed to help make your vacation enjoyable. We thank you for your review and hope to see you back in Bethany Beach soon!
Opinión verificada
10/10 Excelente
Shelia N.
21 jun. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Enjoyable stay with family.
Our family was attending (an outdoor) wedding in the areas, so we decided to make it a week long vacation. The rental agents were very accommodating and the house is well maintained and plenty of roomy for my husband and me, two adult children and spouses, and grandchildren. An easy walk to the beach with children in tow.
Se hospedó 7 noches en junio de 2021
Opinión verificada
6/10 Aceptable
Matt M.
24 may. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great house but experience needs a significant upgrade
Let me start by saying the property is great. Large well-maintained house, great location a couple blocks from beach, large enough for groups, all systems worked, etc. I would be happy to give in five stars if it wasn't for some of the inconvenient elements and missing items that should be included in a property like this.
We have rented at the beach many times through VRBO, other sites and direct rental services and this is the first time there has been such a disconnect between the price and what is included. When paying more than $1K per day (and the listing describes the property as "Luxury Bethany Beach Home" you expect to be able to come to the property and relax - not have this series of inconveniences, charges and minor annoyances:
- Can't pay directly through VRBO - have to sign separate contract and pay through rental agency. They require a check or charge a 3% if you choose to use a credit card fee.
- No linens included. Linen package several hundred dollars more -and- even when you get the "Full Service" package you are still required to strip the sheets and collect the towels and haul them outside (not a small task in a home with 8 beds and 3 levels).
- Almost no supplies included. Yes - each bathroom has a single roll of TP and they give you a "care package" with a single garbage bag and a single extra roll of paper towels but beyond that there is no supplies of any kind in the home. No paper products, no hand sanitizer, no soap for the sinks in the bathroom, no condiments or sugar for coffee, etc. You must bring absolutely everything you need as it will not be supplied in this house.
If I could make one recommendation it would be just include everything in the price and give people the experience they expect from a "Luxury Bethany Beach House". They are coming to Bethany to relax - not to have to make multiple runs to the grocery store to get the supplies they need or be charged extra for normal conveniences..
Se hospedó 9 noches en mayo de 2021
Opinión verificada
10/10 Excelente
Ivy C.
13 may. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great place for a large family
I had a pleasant experience with the property management, they were very communicative and responding to my questions and emails on time. The house is located only a few steps away from the beach and the "downtown" area where they have bunch of shops. There also was a playground nearby. The house was very clean and well kept. It is very spacious, open and bright, made it look like it's bigger than it's actual size. Almost all bedrooms had it's own bathroom which was very convenient. Lots of balcony/outdoor space throughout the house was a bonus too. We had 4, 5 year olds and one 10 year old. Kids loved the place. We would definitely come back in the future.
Se hospedó 2 noches en mayo de 2021
Opinión verificada
10/10 Excelente
Joshua R.
13 mar. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Lovely house
We quite enjoyed our stay. Great location; very clean; well-appointed. Perfect for our extended family.
My only small quibble is that while VRBO generally accepts credit cards, the management company does not (unless you want to pay a service fee). When booking last-minute, it leaves one with few options to avoid paying the fee because live checks need to be received prior to the stay (which, given postal delays, didn’t happen in my case). Recommend the posting be more clear about the credit card fee up front.
Se hospedó 4 noches en febrero de 2021
Opinión verificada
10/10 Excelente
Nina D.
14 jul. 2020
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Fun and spacious in-town location
We loved the proximity of the house to the downtown / boardwalk area and the beach. The size and layout of the house were perfect for our large family to spend time together and share meals and memories.
Se hospedó 7 noches en junio de 2020
Respuesta de VrboOwner, el 31 jul. 2023
Thank you for your review!
We at 1st Choice Properties are happy you enjoyed your stay and created some fond memories !
Opinión verificada
10/10 Excelente
John B.
18 dic. 2019
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Thanksgiving Weekend
Need another trash can
Se hospedó 4 noches en noviembre de 2019
Opinión verificada
10/10 Excelente
Debra K.
12 nov. 2019
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Girls' Weekend
Great house, roomy, clean in a great location close to the beach and shops.
Se hospedó 2 noches en octubre de 2019
Respuesta de VrboOwner, el 31 jul. 2023
Thank you for your review!
We are so happy you enjoyed your stay. Hope to see you next Fall.
Sincerely,
1st Choice Properties
Opinión verificada
10/10 Excelente
Matt L.
27 ago. 2019
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great house close to the beach for a big family
We were looking for a pretty big place with bedrooms and wiggle room to spread out with extended family and this was the place. Large, separate spaces for everyone gave us just enough to room to retreat when necessary and the large shared spaces brought everyone together. 1.5 blocks from the beach, boardwalk, and downtown were perfect. Lots of parking too. The home was very well kept, clean, and up to date. Would definitely stay here again.
Se hospedó 6 noches en agosto de 2019
Opinión verificada
10/10 Excelente
Terry O.
25 jun. 2019
Modern clean. Spacious
All went well. One issue was address and corrected very promptly. Great location
Se hospedó 7 noches en junio de 2019
Opinión verificada
10/10 Excelente
Krysta Z.
13 jun. 2019
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Memorial Day Weekend 2019
The property is fantastic! Beautiful decorations and landscaping.The house is very well thought out for the beach and for families with children. There is a bathroom and fridge right when you walk in. Two outside showers. Nice grill. The main floor is very open and spacious. Table outside in screened in porch was perfect for little kids. Great location, only a few blocks from beach and downtown area. Enjoyed sitting on balcony porch and watching the racers of a 5K. Only issues - memorial day weekend was insanely crowded! Almost couldnt see the beach with the amount of people on it. Flys in house. Could not figure out how they were getting in as we constantly were double checking doors. First floor back doors kept being opened, not sure if this was wind, someone we didnt know, or doors not being shut but all adults were adamant that they shut the door and all kids were accounted for.
Se hospedó 4 noches en mayo de 2019
Opinión verificada
10/10 Excelente
Jane O.
12 nov. 2018
Very nice house, it was a great place for our family.
We used the house as a time to be together with our family on the 2 year date after our son was killed. IT was a good place to do this. It is in a quiet part of town. The house is spacious, and has lots of room tho spread out. Over all it was great. The one bad point was the elevator jammed, but no one came to fix it. I have hip trouble so that made it less desirable. We found some dishes we put away that were dirty, and because of smaller children, we had toys that got under the furniture. There was lots of dirt under them. I would go back, just do some upfront cleaning.
Se hospedó 2 noches en octubre de 2018
Respuesta de VrboOwner, el 31 jul. 2023
Dear Jane,
We are so happy to know you enjoyed your stay! Unfortunately the elevator company came out Monday to fix it and they stated everything worked fine. They stated it just needed time to reset after user error ( Elevators can be very sensitive ). We are sorry we couldn't fix the problem overnight however we do strive to have everything fixed in 24 hours of notice. We like all feedback to help for future renters and we hope it may help you in a future stay.
Opinión verificada
10/10 Excelente
Sam E.
5 jun. 2018
Fabulous home conveniently located 1 block from beach and 2 blocks to town center. Fabulous kitchen
Fabulous floor plan w open kitchen living and dining. Perfect fo large groups. Many balconies for private space and many en suite baths nice for adults. Plenty of parking, 2 laundry areas xtra frig on entry level, 2 outdoor showers. Light on indoor games and only 3 or 4 beach chairs, minor issues for a great house.
Se hospedó 3 noches en mayo de 2018
Respuesta de VrboOwner, el 31 jul. 2023
Thank you for your review! We always encourage feedback and are happy when renters have enjoyed their stay.
Opinión archivada
10/10 Excelente
Holly B.
21 nov. 2017
Incredibly Beautiful Bethany Beach Home.
This is our second stay at this beautiful, spacious, well-designed, open layout home. The decor is fabulous, the wide open kitchen makes for an incredible gathering place, and all of the porches (especially the screen-in porch) are phenomenal. We love it there! And will be back for sure!
Se hospedó 3 noches en noviembre de 2017
Opinión archivada
2/10 Terrible
APB ..
15 nov. 2017
Bad Experience - Beautiful Home!
We rented this home October 2017 for our Girls Trip. The stay at this home was great. It's a beautiful home. However, unfortunately the day after we checked out I received an email with a picture from 1st Choice Properties stating that we had Stained the mattress on the floor underneath one of the bunk beds. I called and spoke with someone at the rental company to try and get this resolved. The person I spoke with was very nonchalant and not helpful at all. She informed me that she hadn't been over to see the property as of yet and was only letting me know about what the inspector and cleaning company told her. Well of course as a customer I was concerned based on the email she sent me and wanted to ensure we handled this immediately. (Which was not the case b/c of the rental company). THEY COULD NOT PROVIDE ME WITH A COST OF THE "SO-CALLED DAMAGES" UNTIL FURTHER NOTICE But did let me know that it would be taken out of our security deposit.
Well Thank GOD one of the ladies in our group had TAKEN PICTURES OF THE ENTIRE HOUSE UPON OUR ARRIVAL and GUESS WHAT .... THE STAINS WERE ALREADY THERE PRIOR TO OUR ARRIVAL. OUR GIRLS GROUP DID NOT CAUSE THE DAMAGES TO THE MATTRESS ON THE FLOOR UNDERNEATH THE BED. We sent the date & time stamped pictures to the rental agency showing that the stains were there upon our arrival. The owner did apologize for any inconvenience and told me that we would NOT BE CHARGED for ANY DAMAGES. Thank God we had those photos. However, they should have offered us a DISCOUNT for having a Stained Mattress there! We had also informed them that we had taken out Property Damage Protection Coverage just in case as we always do when we rent homes b/c mistakes can happen. However, this was not our case!
If the inspector & cleaning co. inspects the house this thoroughly AFTER EACH STAY .... then WHY DIDN'T they know about this stain before we arrived --- hummmmmm! Thank God we had date & time stamped photos as our proof!
We rent vacation homes at least 3 -4 times yearly and NEVER have had an issue like this. The home itself is very beautiful but the person/people working at the rental company was very unprofessional. We were considering renting this home again but this experience was not good. I still haven't heard back from the lady I originally emailed my Proof of Photos to and hence had to speak with the owner for resolution.
Se hospedó 2 noches en octubre de 2017
Opinión archivada
10/10 Excelente
Carrie B.
31 oct. 2017
Beautiful Home
This was a great house for a large family stay. Lots of space and very modern. Great access to the shops and beach. Would go back again for sure.
Se hospedó 2 noches en octubre de 2017
Acerca del anfitrión
Anfitrión: 1st Choice Properties in Bethany Beach, DE
Idiomas:
inglés, español
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