4/10 Mala
Jessika S.
14 oct. 2024
Le gustó: Limpieza, check-in, ubicación
No le gustó: Comunicación y veracidad del anuncio
Prime Location but Differs From Listing
We’ve stayed in at least 10 Las Conchas homes, so we are pretty familiar with the area. We booked it about 2 months in advance and made a pros and cons list for our stay.
Pros:
-2nd row from the beach.
-We were able to check in 3 hours early
-Accessible garage*, kitchen, some beach chairs, cookware
Cons:
-When arriving at the home, we parked in the garage and started to take our things. The side door shut behind us and when we came back the keypad was flashing red. We called the owner to see if there was another way in— and he asked if we could disassemble the keypad and change out the batteries-we could not. He asked us to get the master key from the lockbox and the key ALSO does not work. The garage door opener worked.
-Found 2 used vapes on the counter of bathroom when walking in.
-1 master bath shower did not work at all— Notified owner and he said he was unaware it wasn’t working and offered no remediation.
-Poor water pressure in second master bath.
-Wanted to use oven for a planned meal on second day and it did not work.
-Outdoor wash up shower shown in listing doesn’t work.
-The spiral stairs seemed a little broken, but since it was advertised we assumed they were fine. They broke while walking down them and then when telling the owner he said they were working on them and then told us not use.
The owner was available through all of this but I didn’t feel as though they offer enough with these issues to justify the price/booking again.
Jessika S.
Se hospedó 3 noches en octubre de 2024
