3 Mi a Branson Landing: Condo con acceso a piscina

Thanks for letting us know. We will have our maintenance team check into the lock and door. Thanks for staying with us!

Hi Joshua, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: - We strive to provide our guests with a great guest experience, so we were disappointed to hear your stay didn't meet your expectations. - We will follow up with our maintenance team to further investigate the bathtub and water heater and make any necessary repairs. We sincerely apologize for any inconvenience. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

Hi Leslie, After reading your feedback the homeowner would like to share the following: We are accustomed to providing 5-star experiences, so this feedback is surprising. -We're so glad to hear that you enjoyed your stay overall, and appreciate the feedback you provided. We're sorry that you experienced some issues during your stay and for the inconvenience -We have not been informed of this before by past travelers, however, will address the stains and clogged drain to our cleaning crew so this does not affect future guests Thanks again, and hope that you keep us in mind for your future travels the next time you visit!

From the owner: "Jennifer we are glad your stay went well, thank you for letting us know about these issues. We pride ourselves in great service and will have our maintenance team look into these and correct them. There should have been kitchen linens available, our on-site contact is always available to help with missing items. We look forward to seeing you again soon. Thanks"

We are glad to hear that our team was able to take care of the issue you had with the coffee maker. Thanks for letting us know about the carpet. We will have them evaluate it and have it cleaned or replaced. Thanks for staying with us and hope you visit again soon.

From the owner: "Glad you enjoyed your stay. We will have our maintenance people look for and fix this issue. Thanks for your feedback"

Owner's response: Margie, We have been very lucky to have had numerous guests who have shared great feedback and 5-star reviews. We know that things happen but when a guest tries to cancel before they are set to arrive and expect a full refund we are the ones who are losing out because we can't rent the home in such a short time. We're sorry that your plans did not work out as you expected. - We take cleanliness very seriously and have scheduled the replacement of the tub in the master bedroom during the off-season so that we can get this done with minimal disturbance to our guests. - We will speak with our maintenance and cleaning team about the towels, coffee pot, and handles to make sure that everything is up to standards. - We did not see any peeling paint when we were there a few months ago for our inspection and the GFI plug was functioning perfectly however we will have them checked on and repaired as needed. - As with most sliding glass door screens they pop off the track frequently and just need to be set back on, we will have it inspected too. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to deliver the 5-star experiences we know we can deliver.

Hi James, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following: We're sorry you didn't enjoy your stay with us. Our unit is an older unit and we're in the process of upgrading all amenities. Our maintenance crew is very diligent about making sure the unit is clean and guest-ready. Hopefully, you enjoyed the rest of your trip. Thanks for taking the time to leave your review.