Waterfront Eagle River Home w/ Dock + Fire Pit!

From the owner: "So glad you enjoyed the stay and I appreciate the great review."

Hi Scott, we followed up with the homeowner after reading your feedback, and they wanted to share the following: Our goal is to ensure that our guests have an exceptional stay with us and provide high standards of hospitality. We are sorry to hear that you did not have the five-star experience we endeavor to provide our guests. - We value the cleanliness and condition of the home and apologize for the trash left before your stay. We were made aware of this by the cleaners and have since added a 3rd trash can for guest use. - We aim for transparency and the home is a non-smoking property. If previous guests were smoking in the home, this would be in clear violation and I will reach out to our Guest Contact on this concern. We do our best to provide a clean and comfortable environment. Our cleaning team prides itself on professionally and thoroughly preparing the home before guests' arrival. - Regarding the property's ventilation, the vents leading to the downstairs area are closed. This is done to maintain a comfortable and cool atmosphere downstairs, without making it overly cold to stay in that space. - The condition of our furniture is important to us and this is the first instance of feedback we've received regarding the bunk beds. We appreciate your input and we will immediately address the creaking noise and the issue with the loose bracket to ensure a swift resolution. - The barn does have a door stop positioned on the upper rail of the door. Once we received the feedback on the door handle, our Guest Contact thoroughly inspected the property and reconfirmed no issue needs to be addressed. - We evaluated the door lock and confirmed that it was operating well as the batteries had just been replaced. We suggest guests select each code slowly for easy access. When we were in communication with you about the door lock, you shared that it wasn't of concern and that it was working just fine. We truly do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.