6/10 OK
Lori T.
6. elokuuta 2023
Hyvää: Viestiminen, sijainti ja listauksen paikkansapitävyys
Huonoa: Sisäänkirjautuminen
Great location, but not the usual great vrbo experience
This property is managed and billed by a third party who lists it on vrbo, and payment is made to that third party. It took multiple emails, calls, and invoking vrbo's help line to finally get our security deposit back after a month. Also, you cannot check in directly at the property; instead, you have to go to the MySpace Barcelona office and complete their paperwork (at which they tried to charge an extra $30/night for a third guest although this was not mentioned on the vrbo listing and I had booked the stay for 3 people and the tech interface between vrbo and the third party management company did not reflect this), then you have to go to the property--it involves an extra cab ride and hauling your luggage around with you, again not mentioned until I had booked the property. The apartment itself was cute and in a great location, but the linens were threadbare, there were no basic supplies (dish soap, paper towels), and the bathroom doorknob was broken and one of our party got locked in the bathroom for 10 minutes before another member of the party was able to jimmy the door and release them. It was also very dusty and could have used a thorough cleaning. I think most of the problem was that the third party management company does not do business like most of the vrbo properties and their policies differ from vrbo.
Lori T.
Yöpyi 3 yötä toukokuussa 2023