3 makuuhuonetta ja 3 kylpyhuonetta, joissa yksi parhaimmista yksityisistä sijainneista lomakeskuksessa
- englanti, espanja
100 %:n suuruinen hyvitys, jos varaus peruutetaan vähintään 60 päivää ennen saapumispäivää. 50 %:n suuruinen hyvitys, jos varaus peruutetaan vähintään 30 päivää ennen saapumispäivää.
Vauriot ja lisäkulut
Olet vastuussa seurueesi majoitustilaan mahdollisesti aiheuttamista vaurioista vierailusi aikana.
Lemmikkejä ei sallita
Juhlia/tapahtumia ei sallita
Asiakkaiden enin sallittu määrä: 6 (enintään 4 aikuista)
Päävuokraajan alaikäraja: 28
Great Family Vacation Home
We had a great two week vacation in Casa Mickey. The owners were very helpful from the moment we first contacted them. They helped us with questions about tickets for the parks, and other general advice. The house was fabulous, just what we needed for our vacation. We will definitely recommend it to others. Thank you
Thank you for the review. I'm pleased you enjoyed your stay with us. It was a real pleasure emailing with you and I'm pleased you holiday worked out so well. Best wishes
Booked this place last minute. Unit was dirty, caked on dust on blinds and cabinets. Only one burner on the stove worked, the floor was filthy to the point some parts were sticky and our feet were black, pool cleaner was broken. Emailed management about cleaning and things not working I was responded to by saying to let owner know, cleaning they didnt have time because we booked last minute and they had a late check out ( which is unacceptable to me still because that’s not my fault), said stove worked so he doesn’t know why it’s not working and that the pool cleaner didn’t have a hole so maybe someone switched it. This was emailed by the “president” of the company. Communication started off good with owners, I also let them know about the stove which they responded nicely to, but after sending them a message of how unhappy me, my husband, my mother, and my two kids were there was no response till this day. Unacceptable and unhappy. Don’t recommend if you want a nice place to stay for your vacation this is not it.
Hi Kristie, I'm sorry you felt disappointed with our handling of your query. As you say, we did contact the managing agent immediately you called us, and they attended to look at the problems.
In terms of the issues you raised, yes we did have another booking leaving the same day but this shouldn't have affected your visit; we paid for an extra cleaner to attend and we purchased a full set of new linens for your arrival to speed up the turnaround. We just tried our very best to ensure you had a good stay. We have had guests staying all year and no-one has commented on the lack of cleanliness, so I apologise if it wasn't up to your standards. In fact the guests staying shortly before you have said what a great stay they had and would like to book again in the future. In terms of the comments about the cooker, I'm just confused as this was recently checked and was all fine. And I'm sorry about the pool cleaner having a hole in it, I'm sure you understand some things occasionally break and need to be replaced. Thanks again for posting the honest review and giving the chance to respond. Amanda
Everything you need for your Disney vacation
This unit is well stocked and well located in the Windsor Hills complex. Close enough to club house that you can easily walk to it. Parking for second car is right across the street.
When we arrived, the unit looked and smelled very clean. Kudos to the cleaning crew. The unit is tastefully decorated throughout. Prior to arrival, you will want to stock up on paper towels, soap, toilet paper, etc.
Kitchen has enough plates, cups, glasses and utensils for you to prepare meals, including non-breakable plates and bowls for children. The only thing I found missing was potholders. Had I noticed this before I had dinner in the oven, I would have bought a Disney set and left it for the next guest. Kitchen appliances were rather basic, but functional. Everything was in working order.
Samsung washer and dryer upstairs worked well for us. Provide your own detergent.
Bedrooms were all nicely decorated. Granddaughter enjoyed the Disney theme and the ‘hidden Mickey’ in her room.
Splash pool in back had a couple of beach balls and noodles, which the granddaughter greatly enjoyed. Children safety features should provide reassurance to parents of younger children. The pool is regularly maintained and was very clean.
During our trip, the temperature varied from a high of 66 to 88. The A/C handled this well and there were no complaints.
Wifi was a bit spotty. We all had trouble with it dropping at times. When I sat by pool, coverage was very spotty.
There is a lot to do within the Windsor Hills complex. Movies, pool, water slides, game room, etc. Also, limited menu at the club house in case you don’t want to brave the traffic one more time. It is very close to a Wal-Mart, Target and Publix. The Wal-Mart is the closest of the three, but beware, it is the busiest Wal-Mart you will ever find. It does have a nice selection of Disney themed merchandise in case you haven’t yet had your fill.
The reason I give this unit 4 stars is that some of my party complained of hard beds and we all found the couches to be uncomfortable. I personally found the beds to be not as hard as ones I came across in Europe, but certainly not as soft as the one I use at home. It’s personal choice, so it might be fine for you. But, the couches definitely need to be replaced.
We would definitely stay here again. Love the Windsor Hills complex. The owners were very responsive to every inquiry that I had no matter how trivial. Thank you!
Yhdysvallat - Florida - Disney / Orlando - Kissimmee-alue - Windsor Hills