❤️PiH❤️MAUNA KEA DREAM ★ We ♥ Families ★ Piscina privata riscaldata / Spa ★ Viste mozzafiato

Galleria fotografica per ❤️PiH❤️MAUNA KEA DREAM ★ We ♥ Families ★ Piscina privata riscaldata / Spa ★ Viste mozzafiato

Una proprietà residenziale con piscina, area salotto esterna e patio coperto.
Un'ampia zona giorno con divano, poltrone, tavolino da caffè e un'area pranzo con isola grande.
Una piscina con vista sull'oceano, circondata da palme e un campo da golf.
Un'ampia cucina con un'isola grande, sgabelli da bar ed elettrodomestici moderni.
Una spiaggia con acque cristalline turchesi, una riva sabbiosa e alcune persone che si godono il mare.

Recensioni

9,6 su 10
Eccezionale

In evidenza

  • Cucina a modo tuo
    Struttura apprezzata per la cucina completamente attrezzata, perfetta per preparare ogni pasto.
  • Approfitta della piscina riscaldata
    Una rarità in questa zona: nuota in tutta comodità o fai un tuffo rilassante.
  • In posizione centrale
    Con questa posizione strategica, sei sempre vicino a dove devi essere.

Servizi più richiesti

  • Massaggi nella spa
  • Vasca idromassaggio in loco
  • Patio
  • Piscina privata
  • Griglia da barbecue
  • Centro fitness in loco

Esplora la zona

Vedi sulla mappa
Kamuela, HI
  • Place, Hāpuna Beach State Recreation Area
    ‪16 min in auto‬
  • Place, Hāpuna Beach
    ‪17 min in auto‬
  • Place, Mauna Kea Beach
    ‪19 min in auto‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪48 min in auto‬

Camere e letti

3 camere (8 posti letto)

Camera 1

1 letto king

Camera 2

2 letti singoli

Camera 3

2 letti matrimoniali

3 bagni, 1 bagno di servizio

Bagno 1

WC

Bagno 2

WC · Solo doccia · Doccia all'aperto

Bagno 3

Vasca da bagno · WC · Solo doccia

Bagno 4

WC · Solo doccia

Spazi

Terrazza o patio
Veranda o lanai
Doccia all'aperto
Cucina
Sala da pranzo separata
Giardino
Sala da pranzo

Aggiungi le date e scopri i prezzi

Strutture simili

Piscina
Mauna Kea Apa Apa a' Home - vista oceano a 180 gradi - grande piscina - membro del club
Kohala Coast
  • Vista mare
  • Piscina
  • Vasca idromassaggio
  • Cucina
10.0 su 10, Eccezionale, (89 recensioni)
Mauna Kea Apa Apa a' Home - vista oceano a 180 gradi - grande piscina - membro del club

Informazioni sulla zona

Kamuela

Questa casa vacanze si trova a Kamuela e vanta una posizione strategica adiacente a un campo da golf e vicino alla spiaggia. Per gli amanti delle attività, una tappa fondamentale è indubbiamente Mauna Lani Resort Golf Course. A livello naturalistico, invece, spiccano Hāpuna Beach State Recreation Area e Mauna Kea Beach. Viaggi con dei bambini? Che ne dici di fare tappa a Manta Ray Point e Pua Mau Place Botanic & Sculpture Garden? Scopri le divertenti discipline sportive della zona, tra cui moto d'acqua e kayak, oppure vivi grandi avventure all'aria aperta con attività come arrampicate in montagna e mountain bike.
Mostra altre case vacanze a KamuelaApertura in un’altra finestra
Mappa
Kamuela, HI

Cosa c’è nei dintorni?

  • Hāpuna Beach State Recreation Area - 16 min in auto - 4.2 km
  • Campi da golf di Hapuna - 16 min in auto - 4.2 km
  • Hāpuna Beach - 17 min in auto - 4.6 km
  • Parco storico di Pu'ukohola Heiau - 17 min in auto - 6.5 km
  • Mauna Kea Beach - 19 min in auto - 5.0 km

Come spostarsi

  • Kamuela, HI (MUE-Waimea-Kohala) - 27 min. in auto

Ristoranti

  • ‪CanoeHouse - ‬23 min in auto
  • ‪Hico - Hawaiian Coffee - ‬27 min in auto
  • ‪The Market - ‬22 min in auto
  • ‪Juice 101 - ‬20 min in auto
  • ‪Hālani - ‬22 min in auto

Domande frequenti

❤️PiH❤️MAUNA KEA DREAM ★ We ♥ Families ★ Piscina privata riscaldata / Spa ★ Viste mozzafiato ha una piscina?

Sì, la struttura ha una piscina. Le piscine sono riscaldate o di altro tipo.

Gli animali sono accettati presso ❤️PiH❤️MAUNA KEA DREAM ★ We ♥ Families ★ Piscina privata riscaldata / Spa ★ Viste mozzafiato?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso ❤️PiH❤️MAUNA KEA DREAM ★ We ♥ Families ★ Piscina privata riscaldata / Spa ★ Viste mozzafiato?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso ❤️PiH❤️MAUNA KEA DREAM ★ We ♥ Families ★ Piscina privata riscaldata / Spa ★ Viste mozzafiato?

Orario di inizio del check-in: 15:00.

A che ora si deve eseguire il check-out presso ❤️PiH❤️MAUNA KEA DREAM ★ We ♥ Families ★ Piscina privata riscaldata / Spa ★ Viste mozzafiato?

Orario del check-out: 10:00.

Dove si trova ❤️PiH❤️MAUNA KEA DREAM ★ We ♥ Families ★ Piscina privata riscaldata / Spa ★ Viste mozzafiato?

Con una buona posizione sul mare, casa vacanze per famiglie a Kamuela si trova a 5 km da luoghi d'interesse come Campi da golf di Hapuna e Mauna Kea Beach. Manta Ray Point e Hāpuna Beach State Recreation Area si trovano ugualmente a meno di 5 km di distanza.

Recensioni

9,6

Eccezionale

Le recensioni vengono mostrate in ordine cronologico, sono soggette a un processo di moderazione e sono verificate, salvo indicazione contraria.
Scopri di piùApertura in un’altra finestra
Valutazione di 10 - Eccellente. 28 su 34 recensioni
Valutazione di 8 - Buono. 4 su 34 recensioni
Valutazione di 6 - Soddisfacente. 1 su 34 recensioni
Valutazione di 4 - Scarso. 1 su 34 recensioni
Valutazione di 2 - Terribile. 0 su 34 recensioni

9,8/10

Pulizia

9,8/10

Check-in

9,4/10

Comunicazione

10/10

Posizione

9,6/10

Accuratezza dell’annuncio

Recensioni

Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Loved this place!

We’ve stayed at other places but this was the best all around! It was beautiful, there was everything we could want/need! It was a perfect place to get away!
Soggiorno di 2 notti a ottobre 2020
Risposta di VrboOwner, il giorno 20 lug 2023
We are so thrilled you enjoyed your stay in this beautiful home. We loved having you with us and we hope to see you back soon!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Amazing property

This is our second time at Mauna Kea and first time with Paradise in Hawaii. House was as described and we had a wonderful stay. We would recommend
Soggiorno di 7 notti a marzo 2025
Risposta di VrboOwner, il giorno 31 lug 2025
Aloha Matthew! Your kind words mean a lot to us, and the fact that you had such a pleasant stay again makes us so happy. It sounds like you had a nice relaxing stay! We look forward to having you back.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great place to stay!

We loved our time in Mauna Kea Dream! It was a wonderful home as displayed. Great location. Quiet. Clean. Would highly recommend!
Soggiorno di 6 notti a novembre 2024
Risposta di VrboOwner, il giorno 6 dic 2024
Aloha Stephen! It was truly a pleasure to host you and your family and we hope we get to do so again one day. Thank you so much for choosing Paradise in Hawaii!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Wonderful home

We have state in this development 3 times over the past and loved it!
Soggiorno di 8 notti a gennaio 2024
Risposta di VrboOwner, il giorno 3 mar 2024
Aloha Barry! Your kind words mean a lot to us, and the fact that you had such a pleasant stay makes us so happy. It sounds like you had a nice relaxing stay! We look forward to having you back.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Mauna Kea fun

Fabulous property! As described on the site, this home has everything and we thoroughly enjoyed it. We loved the spa and pool after a day at the beach and the bbq came in handy with two dinners. Our family would definitely recommend this home and we will hopefully return soon!
Soggiorno di 5 notti a ottobre 2021
Risposta di VrboOwner, il giorno 20 lug 2023
Mahalo for choosing Paradise in Hawaii! It was a pleasure to host you and your family, and we hope you will choose to stay with us again when you return!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Stunning stay

This was a beautiful property with an amazing kitchen…well equipped and top of the line appliances both indoor and out. Very spacious home with nice separation of bedrooms for privacy. The only down side was the out door furniture was not comfortable for lounging.
Soggiorno di 5 notti a ottobre 2023
Risposta di VrboOwner, il giorno 29 nov 2023
Aloha! We are so thrilled you enjoyed your stay in this beautiful home. We appreciate the feedback we hope to see you back soon!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great house at Mauna Kea

This was a great house! Perfect for us, my parents and our two teens. Great layout. Kitchen was well equipped. Garage was stocked with water toys etc. Comfortable beds. Easy check in and check out. Highly recommend!
Soggiorno di 9 notti a novembre 2022
Risposta di VrboOwner, il giorno 20 lug 2023
Aloha Mya! Thank you for your time sharing your experience with us at Mauna Kea Dream. It is very encouraging for us to know that you had several delightful moments during your stay and you were able to enjoy our amenities. We look forward welcoming you again at any of our homes! Mahalo, Your Paradise in Hawaii Team
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great experience

We really enjoyed the property. The entire experience was first class, with prompt and clear communication before arrival and for questions while at the property. Everything clean and well maintained, high end kitchen for cooking, and beautiful views of golf course and ocean. Only bummer was inability to open sliding glass wall between dining area and deck due to pool alarm, but understand the reason. We would definitely stay again.
Soggiorno di 3 notti a maggio 2022
Risposta di VrboOwner, il giorno 20 lug 2023
We are absolutely thrilled that you found Mauna Kea Dream a perfect fit for your stay. We agree that the location is lovely! We apologize that you felt that the pool alarms were a nuisance during your stay, but Hawaii law requires that all homes with pools have these in place. Just like fire extinguishers and smoke detectors, these are only intended to keep our guests and their families safe. When you rent from Paradise in Hawaii you know you are renting from a professional Property Management Company that adheres to safety laws, and also cares about the safety of you and your loved ones.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Perfect house on Big Island

House was as advertised: Great location, spacious (easily fit 6 of us), well maintained, with all the amenities. Working with the property manager was a breeze. We got the Mauna Kea resort privileges, which gave us access to the beaches and gyms at both the Mauna Kea and Westin hotels (they are right next to each other). Preferred the beach at Westin (Hapuna beach slightly more beautiful, plus quality and service at the pool restaurant better). Overall, we can definitively recommend this house/neighborhood and would come back here if we were to visit the Big Island again.
Soggiorno di 10 notti a giugno 2022
Risposta di VrboOwner, il giorno 20 lug 2023
It was truly a pleasure to host you and your family and we hope we get to do so again one day. Thank you so much for choosing Paradise in Hawaii!
Recensione verificata

6/10 Soddisfacente

Mi è piaciuto: Pulizia, posizione, accuratezza dell’annuncio

Great location but stay in a different unit

Overall, we loved the location, but were disappointed with the number of issues with our particular unit. We were given the wrong gate code and couldn't get through the gate when we arrived at 10:30 at night. Once we finally got to our unit, we discovered the doors to the pool all had alarms and couldn't be opened for longer than 7 seconds. During our stay, we discovered the TV didn't work, the grill didn't work, the bathtub wouldn't hold water, the garage door stopped working, and one of the two bikes provided with the unit had a broken pedal and couldn't be used. Oh, and the outdoor furniture collapsed when I sat on it (I'm a fairly small woman for reference). Each time we had a problem, the property management team addressed it, but overall it seemed like the property wasn't maintained very well. I was disappointed with all of the issues that came up during our stay. That said, the house was clean and the kitchen was well stocked. The location was great and we enjoyed the clubhouse and the resort amenities.
Soggiorno di 17 notti a dicembre 2024
Risposta di VrboOwner, il giorno 2 feb 2025
Thank you so much for providing such detailed feedback. Our team was able to come out each time that you had an item that you reported and were very attentive each time that you reached out. We pride ourselves on great customer service and helping to facilitate a great guest experience. We are pleased to hear that you enjoyed the home, the location, and the Resort Access. Mahalo for choosing Paradise in Hawaii!
Recensione verificata

8/10 Buono

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio

Lovely Place

This is a lovely home. Very generously provided for (lots of towels, bedding, snorkels and boogie boards, things like olive oil and salt and pepper to help you get going). The pool is small but fun for splashing and the view of the sunset is awesome. The pool was a bit dirty when we arrived because of the recent fires but after some chasing of the management company this was fixed after two days with a pool cleaner. We never quite got our head round how the hot tub worked and the engineer told us the heating element had broken. But it was hot sometime, not others and we enjoyed it when it was hot. Should stress that you CANNOT sit with the "inside / out" patio doors wide open due to the alarm that has to be on (doors open for max 20 seconds before it pierces like a smoke alarm). It does look as if previous tenants have looked to "innovate" around this though given some of the broken parts in the kitchen drawers! Cooking, utensils and utilities all great and new. The other pool etc. area is really nice, though a bit of a hike up the hill. Felt v safe. I think I would stay here again and they were great to accommodate us at short notice when we had to rearrange all our Maui plans. So thank you.
Soggiorno di 7 notti ad agosto 2023
Risposta di VrboOwner, il giorno 26 set 2023
It is wonderful to hear that you had such a pleasant experience at Mauna Kea Dream, we strive to make our guests experience memorable. The detailed feedback is very much appreciated. We apologize that you felt that the pool alarms were a nuisance during your stay, but Hawaii law requires that all homes with pools have these in place. We are so pleased that you and your family enjoyed the home, what a great way to gather and spend time with one another. It would be our pleasure to have you back one day!
Recensione verificata

4/10 Scarso

Mi è piaciuto: Pulizia e posizione
Non mi è piaciuto: Comunicazione e accuratezza dell’annuncio

So many issues, would not recommend

Stayed 4/9-4/14. There are several misleading items in the listing. This is not an indoor/outdoor living space as the photos suggest. If you leave the sliding doors open for more than 5 seconds a very loud alarm sounds until you close the doors. It is awful. The mgmt claims it is a law for homes with pools, but we have rented a home in Kona and this was not the case. The listing states there is a hot tub. It is not heated upon arrival. It is up to the guest to heat it, which was not communicated. It would drain of all water as it “spilled” over into the pool. Each day it was full and cold in the a.m., then we would heat it and return after our day at the beach to find only about a foot of water in it. It would not fill all evening. We would wake to it being full and cold again. This was the cycle every day. Totally useless. A few other annoyances; 1st 24 hours we had no hot water, the tv in the main living space does not connect to WiFi, so no streaming of shows or music is possible on it. Also, the house is a duplex, which was not stated in listing. Lastly, there is no need to pay the extra daily fee for use of the Mauna Kea/Westin resorts. The beaches are public access (though parking may be a challenge) and anyone can order drinks/food from the resort beach bars. No wonder they ask you to commit to the cost of the resort access prior to arrival, so you don’t see how unnecessary it is. All grievances were told to mgmt during our stay. Worst vrbo experience we have had.
Soggiorno di 5 notti ad aprile 2024
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

needs things

for a place that sleeps 8 the glass ware is too limited ... it needs more medium sized glass ware for serving milk, juice ect. 4 old red wine glasses and one white is nothing short insulting to the price level of unit for the renter. The paper goods are below Motel 6 standars ... and it needs a clean up free almost hands free Kurig. B3
Soggiorno di 8 notti a gennaio 2022
Risposta di VrboOwner, il giorno 20 lug 2023
Thank you very much for this feedback. We have since implemented a new system where the housekeepers and inspectors who follow afterwards now use a detailed 100 item checklist for each clean. We would have been very happy to address these items during your stay had they been brought to our attention.
Recensione verificata

8/10 Buono

Mi è piaciuto: Pulizia, check-in, comunicazione e posizione

Great place for 2 families

We had an overall lovely stay at Mauna Kea Dream. The house is tastefully decorated and has a great layout and lots of space to fit two families comfortably. Our kids loved the pool and hot tub. Our biggest disappointment/annoyance was the pool alarms on all the doors leading outside. You cannot leave any door open for more than 7 seconds or an obnoxious loud alarm goes off. We felt all the beautiful pictures showing the sliding glass doors open were very misleading, and that was a big reason we wanted this house. So renter beware, you do not get to enjoy that feature. I understand it's a safety measure, but feel the house should not have been advertised that way. We contacted the rental agency and they said "sorry". Getting the resort pass is a must. The garage was stocked with lots of beach gear, loved having the boogie board, but all the snorkel gear was either broken or missing key parts. As stated earlier, the doors/windows to the outside were never open, but there were lot of little ant like bugs in the bathroom sinks/showers/tubs, and a few cockroaches and lizards were noticed. Given all the bug traps around the house, it's probably endemic. The neighborhood is really nice, we didn't use the club house but it looked nice, peaceful and clean.
Soggiorno di 5 notti a novembre 2021
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Big Island Paradise

We found this property to be more than expected as far as size goes. Large accommodating rooms, baths and living spaces, especially the pool area and kitchen
Soggiorno di 4 notti a giugno 2021
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

As promised

Beautiful property, great location, simple process - all the critical elements for a relaxing holiday.
Soggiorno di 4 notti a ottobre 2020
Risposta di VrboOwner, il giorno 20 lug 2023
We are beyond pleased to hear how much you enjoyed your stay with us at Mauna Kea Dream! Thank you so much for staying with Paradise in Hawaii, we hope to see you soon!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

LOVE THIS PLACE

This property is gorgeous, the home is spacious and beautiful, quiet and peaceful. My family enjoyed it, the pool and hot tub was the main feature. Everything about it was amazing! We were blessed to have found such a relaxing, safe, comfortable place for us to enjoy each other. The communication with property owners were great too! Thank you, from the bottom of our hearts! We look forward to returning soon.
Soggiorno di 3 notti a settembre 2020
Risposta di VrboOwner, il giorno 20 lug 2023
We are beyond pleased to hear how much you enjoyed your stay with us at Mauna Kea Dream! Thank you so much for staying with Paradise in Hawaii, we hope to see you soon!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Awestruck and amazed!

The atmosphere was breathtaking and the surroundings was amazing. My group was stunned by the beauty of the home and the well kept landscapes. We hope to visit this location soon!
Soggiorno di 2 notti a febbraio 2020
Risposta di VrboOwner, il giorno 20 lug 2023
Thank you so much for choosing Paradise in Hawaii. We are so thrilled you enjoyed your stay in this beautiful home. We loved having you with us and we hope to see you back soon!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Fabulous Mauna Kea Residence

We have stayed at the Wai Ula Ula community for 10 years. This is the absolute finest property we have ever rented. The home was in pristine shape, very well stocked with kitchen essentials and the outdoor extras including snorkeling, picnicking and biking gear were over the top! It was better than most 5 star hotel properties. We will definitely return to Mauna Kea Dream.
Soggiorno di 6 notti a febbraio 2020
Risposta di VrboOwner, il giorno 20 lug 2023
We are thrilled that you and your family found Mauna Kea Dream a perfect fit! Thank you for choosing Paradise in Hawaii, we look forward to hosting you again soon!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

A real paradise!

We had such a great vacation in this beautiful home! I can't say enough about it. The house was a good (maybe better!) then the pictures showed. It was such a great house, and the Mauna Kea is fabulous! We hope to be back soon.
Soggiorno di 6 notti a luglio 2019
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Dream vacation!!

This was, hands down, the most perfect place we have ever stayed on a family vacation. Beautiful, well equipped and comfortable home with awesome view and high end appliances. The added resort option was a serious plus, as we spent 90 percent of our time at the beach and various pools. Food is expensive at the resorts, but we mostly cooked at the amazing house and stuck to smoothies at the hotels. If you are looking for a real treat for a vacation, pick this house!!
Soggiorno di 7 notti a luglio 2019
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Dream House

Such an amazing house. Communication with the management and owners was perfect, easy, and fast. Beautifully decorated, completely stocked kitchen, every amenity available. Just a perfect vacation home. Will definitely return!!
Soggiorno di 5 notti a luglio 2019
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Our family's Best Vacation

This is the way to go to get the best for a family vacation. The property is exactly as advertised. We are a family of 4 with two children (13 & 11). Honestly, we could have had a second family with us and still had more than enough space. The kitchen is huge. My kids loved seeing the goats on the golf course behind the home. The pool was relaxing. The lanai ideal for eating outside. Utilizing the resort privileges was key. You have access to the two best beaches on the island, amenities (towels, beach chairs, etc), and room charging for the restaurants. This property was worth ever penny.
Soggiorno di 10 notti a giugno 2019
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Paradise

We had a wonderful time! The property was well equipped with everything we could ever need or think of needing. Truly a perfect getaway house.
Soggiorno di 5 notti a giugno 2019
Recensione verificata

8/10 Buono

Mauna Kea Dream

Excellent location and great house only spoilt because of untidy ness.We were told to clean up for the next customers but neither the previous customer or house cleaner- if any - seemed to have done anything.Because of the surroundings critters all over were understandable but the infestation of cockroaches is a big NO NO!,, Lizards crawling into suit cases and beds wAs another shocker. We are sure the owner can definitely afford better house keepers
Soggiorno di 6 notti a maggio 2019
Risposta di VrboOwner, il giorno 20 lug 2023
Prior to these guests arriving our team did multilevel checks and the home was immaculate.   The guests never contacted us (by phone, email or text) during their entire stay to indicate We reach out to all guests after arrival to make sure everything is perfect.   Only after they departed did they call making unsubstantiated claims and demands.   Despite their claim, we do not ask guests to clean other than to take their garbage out to the bins in the garage and to toss the beach towels in the washer to help speed things up for the next guest.    The home does have massive wall of lanai window/doors that open and disappear in the walls so guests should ensure not to leave them open in the evenings/nights or the lights will attract pests.   We pride ourselves on maintaining an immaculate home and being premier hosts across multiple properties with over 1000 five star reviews.  This home is one of the best equipped and maintained homes in this Mauna Kea community and guests love it and return for future stays.
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