Camere da letto
In Primo Piano
Requisiti di sicurezza
Per i pasti
Termini e Condizioni
Politica di cancellazione
- 100% di rimborso se cancelli almeno 30 giorni prima del check-in.
- 50% di rimborso (meno il costo del servizio) se cancelli almeno 14 giorni prima del check-in.
- Nessun rimborso se cancelli 14 giorni prima del check-in.
Danni e Incidenti
Durante il soggiorno, se il viaggiatore o le persone che soggiornano insieme a lui dovessero danneggiare la proprietà, ne saranno loro stessi responsabili.
Regole della casa
Animali domestici non ammessi
Feste/eventi non ammessi
Ospiti max: 6
- PLEASE NOTE: This is a basement apartment with steps leading down to a private entry. There is a locked door between your apartment and ours.
- Please remove shoes at the door to save our new carpet. Please keep food in the kitchen or dining area, clean up behind yourselves, and use coasters.
- - QUIET HOURS. Please keep noise down after 10:00 PM and before 9:00 AM. We will do the same.
Stafford Basement Apartment
This property needs some updating. It was clean and the space very roomy but the furnishings were very old, the oven didn't work and the linens were terrible. . . pillows especially. We were told that dogs weren't allowed yet the upstairs people had a dog. That was disappointing. The worst part was the noise from upstairs. There should be a warning that light sleepers shouldn't stay there. We were supposed to stay 4 nights and ended up only staying for 2 because of the terrible noise from upstairs in the middle of the night that went on and on.
I am sorry and surprised that Pat had difficulty with the oven and that he didn't like the linens. My guests regularly use the oven, and no one has had trouble with it before. I will check to make sure that it's working properly. The sheets and pillowcases are 100% cotton and were purchased in April of this year. This is the first complaint I've received about pillows. I have a variety of pillows, none of which is more than two years old. They all have pillow protectors on them. I will take time to evaluate their condition right away and throw out old ones and purchase fresh ones as needed.
I am so sorry that guests brought a dog upstairs! It is a service animal, and my guest didn't let me know that she would be bringing her service animal. She has told me since, however, that the dog is very well-behaved and certainly didn't make noise in the night, so I'm not sure what Pat was hearing. Although I'm required to accept service animals unless there is "a threat to health or safety", I am very careful to keep my home pet-free, because my family suffers from extreme allergies. I would have greatly appreciated communication letting me know that there was a dog upstairs so that I could have dealt with the situation quickly.
I try to keep open communication with my guests and would certainly have addressed Pat's issues had he let me know that he was having trouble. In addition to speaking with the guests upstairs, I could have let him know that they checked out early on in his stay, and after that time he was alone in the house.
I suspect that Pat is feeling especially unhappy with his stay because he kindly asked if he could bring his dog, and I wouldn't let him. His frustration is completely understandable. However, guests aren't required to notify me when they bring service animals, and since neither the guests with the animal nor Pat let me know, I was unable to help solve the problem.
Having guests upstairs is a temporary situation. For future stays, I will be upstairs rather than another guest, and I'm super careful to be quiet and available.
Quiet and Clean
A very nice basement apartment with plenty of light. Lots of room for up to 5 people.
Kitchen had all appliances (except dishwasher) and we enjoyed coffee every morning.
Bedrooms are spacious and comfortable.
Quiet and peaceful neighborhood.
Check in and out was easy. Even though we didn’t see the owner, she was always available prior to us coming and while we were there.