Beach Escape - Cinque Camere da Letto Casa, Ospiti Massimo 12

Debbie, thank you for your past stay with us! You were the best guests to have and want to welcome you back again. The island is waiting for your return.

Thank you for taking the time to share your experience, Kathy. We are glad you enjoyed your stay and hope to welcome you back soon!

Nate, thank you so much for staying with us. We are so happy to hear your family had a wonderful stay here on the island. We look forward to your return.

Thank you for your wonderful review! We’re so happy to hear that the house was perfect for your family, offering both togetherness and privacy when needed. We appreciate the heads-up about the stairs, and we’ll keep that in mind for future guests with little ones. It’s great to know that the location was ideal for easy access to the beach, shops, and restaurants. We’d love to welcome you back for another memorable stay!

Thank you, Luis! We love how close this home is to the beautiful beach - glad you were able to enjoy. We hope you'll stay with us again soon!

Thank you for sharing your experience with us. I’m truly sorry to hear about the issues you encountered during your stay. It’s unacceptable that the washing machine wasn’t addressed and that the mildew smell lingered throughout the upper level. I understand how frustrating this must have been, especially after reaching out multiple times. We’ll be addressing this with our maintenance team to ensure the machine is repaired and properly cleaned before future guests arrive. Regarding the pool, I sincerely apologize that it wasn’t cleaned as promised after the storm. We strive to provide a clean and enjoyable experience, and I understand how disappointing it must have been for you, especially given the circumstances. I also apologize for the unannounced visits by maintenance staff. We absolutely understand your concerns about privacy and security, and we will reinforce our policy of notifying guests in advance for any necessary repairs or maintenance. Your feedback is important, and we will make these improvements to ensure a more comfortable stay for future guests. I’m glad you shared these issues with us, and I hope you’ll consider giving us another chance to provide a better experience.

Hi Rob, Thank you for your review. I've sent your feedback to our guest services team to see what changes we can make to ensure there are no surprises with the dishwasher and to have the pool looked at. We do hope to host you again in the future.

Chris, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience didn’t meet expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and it’s clear we fell short in several areas during your visit. I apologize for the confusion around your late checkout request and the lack of follow-through regarding the pool and jacuzzi issues. Your comments about the mattresses and overall comfort are also concerning, and I’ve shared this with our team so we can evaluate and make necessary improvements. We appreciate your honesty—it helps us identify where we need to do better. While I regret that this stay left a negative impression, I hope you’ll consider giving us another chance in the future to provide the experience you deserve.

Olga, thank you so much for choosing your island getaway with us! We are happy to hear you loved the property and had the best time. We hope to have the pleasure of hosting you again. The island will be waiting for your return.

Erin thank you so much for choosing your families vacay with us at Beach Escape! We're happy to hear everyone enjoyed the pool and tranquil beach. All of your feedback is much appreciated and has been shared with our team! We apologize for the property not having enough storage space for everyone! We invite you back and to check out all of our properties! The island will be waiting for your return.

Thank you Orlando for staying with us. We strive to provide excellent care and service for our guests! We apologize again for the water issues and glad it was resolved. We hope we have the pleasure of hosting you on your next trip to the island.

Thank you for staying at Beach Escape. I wish you had notified me of these issues while you were staying at the home. The grill does ignite, it was simply turned to ignite the side burner only. We provide 2 propane tanks so there is always a full one to change to. Also the TV remote needed new batteries. All were easy fixes and we would have liked the opportunity to correct during your stay. Customer service is very important to use. Glad you enjoyed the home and hope to host you again!